Bank Teller: Digital Banking & Customer Experience

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore seeks candidates for a banking role where you will handle over-the-counter transactions, manage customer enquiries, and promote digital banking services. Ideal candidates should have a diploma or degree in Banking/Finance, with strong customer service skills and the ability to adapt to changing circumstances. Willingness to work weekends is required. Training is provided, ensuring candidates are well-equipped for the role.

Qualifications

• Experience in delivering customer journeys and digital features.
• Ability to handle ambiguous situations effectively.
• Willingness to work on weekends.

Responsibilities

• Handle over-the-counter transactions efficiently.
• Educate customers on the bank's digital platforms.
• Manage customer complaints and wait time.

Skills

Customer service skills

Adaptability

Data analysis

Education

Diploma/Higher NITEC/Degree in Banking/Finance

Job description

A recruitment agency in Singapore seeks candidates for a banking role where you will handle over-the-counter transactions, manage customer enquiries, and promote digital banking services. Ideal candidates should have a diploma or degree in Banking/Finance, with strong customer service skills and the ability to adapt to changing circumstances. Willingness to work weekends is required. Training is provided, ensuring candidates are well-equipped for the role.