Backend Production Support Engineer for Crypto Trading (Remote)

Medium; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading cryptocurrency platform in Singapore is seeking an Application Support Engineer to enhance system performance and reliability. You will troubleshoot production issues, refine integration tests, and collaborate with various teams. Ideal candidates have 3-5 years of experience in technical support and proficiency in shell scripting, Ruby, and SQL. The role fosters personal growth within a flexible working environment.

Benefits

Competitive salary

Attractive annual leave

Crypto.com visa card provided upon joining

Qualifications

• 3-5 years of experience in application or technical support.
• Excellent analytical skills for proactive issue identification.
• Proficiency in both written and spoken English and Mandarin.

Responsibilities

• Refine and execute integration tests for software reliability.
• Act as a key technical contact for production issue resolution.
• Collaborate with the SRE team for system monitoring.

Skills

Shell scripting

Ruby

Golang

SQL technologies

Analytical skills

Communication

Interpersonal skills

Tools

Datadog

Sumologic

OpenTelemetry

Jira

Confluence

Job description

A leading cryptocurrency platform in Singapore is seeking an Application Support Engineer to enhance system performance and reliability. You will troubleshoot production issues, refine integration tests, and collaborate with various teams. Ideal candidates have 3-5 years of experience in technical support and proficiency in shell scripting, Ruby, and SQL. The role fosters personal growth within a flexible working environment.