Avionic Technical Representative - Customer Response Center

Bombardier Transportation GmbH; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading aerospace company is seeking an Avionic Technical Representative to provide support to Business Aircraft customers by troubleshooting and offering technical guidance on aircraft systems. The ideal candidate will possess a College Diploma in Aircraft Maintenance (Avionics) and have at least 10 years of experience. Strong skills in English and French are required. Responsibilities include preparing technical reports and leading meetings to resolve issues. Flexibility for off-site assignments is a must.

Qualifications

• Minimum of 10 years’ experience in problem solving in the Interior and the Green Aircraft domain.
• Comprehensive technical knowledge and experience of aircraft systems for Bombardier products.
• AME license or equivalent is an asset.

Responsibilities

• Support Business Aircraft customers and troubleshoot technical issues.
• Prepare technical reports and conduct meetings for issue resolution.
• Provide technical recommendations on aircraft systems.

Skills

Troubleshooting

Technical guidance

Customer focus

Communication skills (English and French)

Education

College Diploma in Aircraft Maintenance (Avionics)

Tools

MS Office Programs

Job description

Avionic Technical Representative - Customer Response Center

What are your contributions to the team?

• Support Business Aircraft customers and Field Service Representatives by troubleshooting, providing technical guidance and making technical recommendations on aircraft systems.
• Prepare accurate, complete and concise technical reports and correspondence.
• Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of the aircraft.

How to thrive in this role?

• You have a College Diploma in Aircraft Maintenance (Avionics).
• You have comprehensive technical knowledge and experience of aircraft systems for the Challengers and the Global Express.
• However, candidates with avionics technical knowledge on other Bombardier products will also be considered.
• You have a minimum of ten (10) years’ experience in problem solving in the Interior and the Green Aircraft domain.
• You are customer focused and have strong English and French communication skills (spoken and written).
• You have an AME license or equivalent (an asset).
• You must be available for off‑site assignments on short notice (10%).
• You are comfortable using MS Office Programs.
• You are available to work days, evenings, nights and weekends on rotation.