AV Engineer

AIK LEE SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading AV solutions company in Singapore is seeking a dedicated professional to manage projects and provide technical support. Responsibilities include spearheading initiatives, assisting in procurement, and ensuring timely completion of installation and troubleshooting tasks. This role requires strong problem-solving skills and the ability to liaise effectively with clients. The ideal candidate will be versatile, comfortable with hands-on tasks, and able to provide training and support at clients' premises.

Responsibilities

• Spearhead AV initiatives and provide inputs for project procurement.
• Assist in procurement of AV hardware and software.
• Plan and monitor project timeline and timely interventions.
• Perform onsite installation and troubleshooting of AV equipment.
• Liaise with clients to understand requirements.
• Diagnose and resolve technical issues when required.
• Provide onsite support and training to users.

Job description

To work with Management closely in undertaking duties required for projects. This includes but no limited to:

• Spearhead AV initiatives and provide inputs required for project procurement;
• To offer plans and layout advice for projects;
• To assist in procurement of AV hardware and software, ensure needs of the projects are adequately prepared;
• To plan, maintain and monitor project timeline and timely intervention as well as storing & transporting of equipment;
• To perform rack & stack, onsite installation, upgrading of devices/softwares, troubleshooting and repair of AV equipment, networking and other inhouse projects at customers’ premise(s);
• To complete cabling and trunking, programming and basic construction of set-up (use of ladder may be required);
• To be responsible for managing, testing and commissioning of CCTV, ELV equipment, Bluetooth devices and other required devices;
• To ensure all testing, configuration, staging and upgrading of the projects assigned are completed on schedule.

To provide before, during and after project services:

• Liaise with client(s) on the requirements;
• Conduct quality control analysis prior to event;
• Diagnose and resolve technical issues, both hardware and software, when required;
• Attend to service calls related to equipment breakdown;
• Provide onsite support and training to user at end-user’s premise(s);
• Ensure production and updating of documentation such as user guides & etc.