Automotive Service Advisor - Customer Care Expert

COMFORTDELGRO ENGINEERING PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

An automotive service company in Singapore is seeking an experienced Automotive Service Advisor to bridge technical excellence and customer satisfaction. The role involves managing customer requests, providing repair recommendations, and maintaining vehicle documentation. Ideal candidates should have a minimum of NITEC in Automotive Technology and at least 3 years of customer service experience. Opportunities for career advancement and a supportive team environment are offered.

Benefits

Competitive salary and benefits

Opportunities for training and career advancement

Supportive team environment

Qualifications

• Minimum NITEC in Automotive Technology.
• At least 3 years of experience in Customer Service.
• Strong communication skills and ability to work independently.

Responsibilities

• Handle customer requests for vehicle repairs and maintenance.
• Provide repair recommendations and prepare cost estimates.
• Manage documentation for costing and vehicle history.
• Assist with vehicle check-in and respond to inquiries.

Skills

Customer service

Communication skills

Education

NITEC in Automotive Technology

Job description

An automotive service company in Singapore is seeking an experienced Automotive Service Advisor to bridge technical excellence and customer satisfaction. The role involves managing customer requests, providing repair recommendations, and maintaining vehicle documentation. Ideal candidates should have a minimum of NITEC in Automotive Technology and at least 3 years of customer service experience. Opportunities for career advancement and a supportive team environment are offered.