Associate, People & Culture

Singtel Group; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking an Employee Relations Specialist to help resolve workplace issues and support investigations. The ideal candidate should have a Bachelor's degree and IHRP certification, with 1 to 3 years of HR experience. Responsibilities include documenting employee cases, maintaining compliance records, and streamlining HR processes. Strong communication and interpersonal skills are essential for success in this role.

Qualifications

• 1 to 3 years of related working experience in HR or employee relations role.
• Familiarity with Singapore labour laws, regulations, compliance requirements and best practices.
• Basic understanding of conflict resolutions and employee investigations.

Responsibilities

• Primary point of contact for employees regarding workplace issues.
• Support the investigation and resolution of complaints and misconduct.
• Maintain records of employee relations cases and disciplinary actions.
• Optimize HR processes and workflows for case management.

Skills

Interpersonal skills

Conflict resolution

Communication skills

Attention to detail

Education

Bachelor's degree in human resources or business administration

IHRP Certified

Job description

Do you have what it takes to build a career in employee relations? In this role, you will support the resolution of employee issues, assist in investigations, and help ensure our workplace practices reflect our values and comply with employment laws.

Key Responsibilities

• Primary point of contact for employees regarding workplace issues, grievances, and complaints.
• Support the investigation and resolution of employee complaints, misconduct allegations, and policy violations.
• Document and maintain detailed records of employee relations cases and disciplinary actions.
• Coordinate with and assist Internal Audit in employee-related investigations.
• Maintain accurate records of compliance activities - incident/investigation documentations, reports, training etc.
• Optimizing HR processes and workflows which involves streamlining and improving the efficiency of case management.
• Use data insights to recommend proactive measures and process improvements

The ideal candidate should have/be

• Bachelor's degree in human resources or business administration and is IHRP Certified.
• 1 to 3 years of related working experience in HR or employee relations role.
• Familiarity with Singapore labour laws, regulations, compliance requirements and best practices.
• Basic understanding of conflict resolutions and employee investigations.
• Strong interpersonal and conflict resolution skills.
• Excellent communication abilities including presentation skills.
• Attention to details and strong documentation skills.