Associate, Payment Area Business Analyst Lead

Mizuho Bank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global financial institution in Singapore is seeking an Associate to support Remittance related IT Projects. The role involves project management, user training, and requirements gathering. Candidates should have experience in Back-Office Remittance operations and possess strong analytical and problem-solving skills. This role offers a competitive salary and opportunities for travel within the APAC region.

Qualifications

• At least 3 years of Back-Office experience in Remittance.
• Experience in handling full Remittance operations.
• Strong skills in creating Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).

Responsibilities

• Support the team as a Subject Matter Expert.
• Manage project schedules and resources.
• Conduct analysis to strengthen system effectiveness.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Interpersonal skills

Team leadership

Education

Bachelor's Degree in Science or IT

Tools

MS Access

RPA Programming

Business Process Management (BPM)

Job description

Associate, Payment Area Business Analyst Lead

Job Responsibilities

Your key roles & responsibilities include:

• Support the Team as a Subject Matter Expert in the management of Remittance related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required

Job Requirements

What you should have:

• At least 3 years of Back-Office in Remittance area
• Prior experiences in the implementation of Package System (Finastra) will be advantageous
• Experience in handling the full Remittance operation process, including Inward and Outward Remittance, Drawback Remittance, Domestic RTGS, Giro, Foreign Exchange etc.
• Experience in collecting business requirements and standardizing workflow across different entities
• A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation
• At least 1 year of hands-on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, providing migration support and data reconciliation
• A Bachelor's Degree preferably majoring in Science or IT
• Strong analytical, problem- solving and decision making skills
• Strong team player preferably with experience in leading a Team
• Sound knowledge in Business Process Management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC region
• Knowledge in MS Access/ RPA Programming will be advantageous
• Following Academic Experience / Certificates will be advantageous
• IIBA
• Entry Certificate in Business Analysis (ECBA)
• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI
• Professional in Business Analysis (PMI-PBA)
• Agile Certified Practitioner (PMI-ACP)
• BCS
• Foundation Certificate in Business Analysis
• Diploma of Business Analysis

Company Profile

Mizuho Bank is a leading global bank with one of the largest customer bases in Japan, and an extensive international network covering financial and business centers around the world.

We would like to invite you to join us as an Associate in our Asia- Pacific Corporate Function Coordination Department - Business Operations Analyst Section. Business Operations Analyst Section is a Section within the Asia- Pacific Corporate Function Coordination Department and is responsible for promoting of the new Core Banking System to Singapore and Asia Pacific Branches from Business Operation and User perspective.