(Associate) Key Client Manager

ETERNITYX TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading media technology firm in Singapore is seeking an (Associate) Key Client Manager to drive growth through client relationships and data-informed strategies. You will collaborate with internal teams to deliver effective media solutions while enhancing client satisfaction. Ideal candidates have 3-5 years of experience in digital media, strong analytical and communication skills, and proficiency in English and Mandarin. This role offers a competitive remuneration package and fast-track career progression.

Benefits

Competitive remuneration package

Performance incentives

Fast-track career progression

Collaborative work environment

5 days' work

Qualifications

• 3-5 years of online media planning/client servicing experience in digital media.
• Experience in media agency or publisher is an advantage.
• Prior knowledge or exposure to Chinese media is preferred.

Responsibilities

• Understand client's business goals and coordinate with internal teams.
• Analyze campaign performance data to inform media strategy adjustments.
• Build long-term partnerships with key accounts.

Skills

Analytical skills

Communication skills

Presentation skills

Fluent in English

Fluent in Mandarin

Education

University degree in Marketing/Advertising or Business

Job description

Exciting Opportunity in Singapore! Join our Team as a (Associate) Key Client Manager.

We are seeking enthusiastic and experienced individuals to join the pioneering client success team in Singapore. In this role, you will take ownership of key client relationships, driving growth through data-informed strategies, cross-selling initiatives, and end-to-end campaign leadership. If you are passionate about shaping digital media and programmatic advertising solutions and thrive in a dynamic, cross-cultural environment, this is the perfect opportunity to elevate your career while making a direct impact on our clients' success.

Join us and grow with a team that values innovation, collaboration, and continuous growth!

Why join us?

• The chance to be part of a rapidly growing company shaping the future of media planning, buying, and integrated communications, supporting China outbound brands and foreign companies seeking to engage Chinese audiences worldwide
• We are a global network company with strategically positioned offices in key international hubs, including Hong Kong, Shanghai, Singapore, Bangkok, Dubai, Sydney and other major cities, servicing multinational brands
• A collaborative, innovative and multicultural work environment
• Fast-track career progression in this growing industry
• Competitive remuneration package & performance incentive
• 5 days’ work

Responsibilities

Client Strategy & Growth

• Understand the client's business goal and coordinate effectively with internal teams to deliver on brief requirements
• Proactively suggest suitable media recommendations and identify cross-selling and up-selling opportunities to drive revenue growth
• Lead and deliver strategic pitches and presentations to clients at all management levels

Campaign Management and Optimisation

• Work closely with the internal teams for key campaigns planning, quarterly business reviews and post campaign reports, ensuring strategic alignment with the client's business goals
• Analyze campaign performance data to uncover insights and inform media strategy adjustments and optimisations

Relationship Management

• Act as the primary point of contact for key accounts, building long-term partnerships
• Proactively manage and strengthen the client relationship, ensuring high levels of client satisfaction, loyalty, and retention.

Requirements

• University degree preferably in Marketing/ Advertising or Business related discipline
• 3-5 years of online media planning/ client servicing experience in digital media industry; experience in media agency or publisher is an advantage
• Prior knowledge or exposure to Chinese media is preferred and advantageous
• Able to communicate in English & Mandarin fluently
• Strong analytical, communication and presentation skills
• Proactive, multi-tasking and able to work in a fast-paced environment with growth mindset
• Candidates with less experience will be considered as Associate Key Client Manager.