Associate Engineer (Telco)

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading telecommunications company in Singapore seeks an experienced individual to operate and maintain Mobile Data Network, ensuring high service quality and compliance with security standards. Responsibilities include routine checks, troubleshooting network faults, and coordinating disaster recovery. Candidates should have a diploma in Telecommunications or a relevant field, along with at least 2 years of experience. Proficiency in automation tools and mobile technologies (5G, LTE) is highly valued. Join us to embrace new technologies and accelerate your career!

Benefits

Career growth opportunities

Diversity and inclusion initiatives

Qualifications

• Minimum 2 years of relevant experience in telecommunications or multimedia engineering.
• Familiarity with TCS security compliance checklist like CIS 20.
• Experience with mobile switching equipment (Ericsson) and cloud technology.

Responsibilities

• Responsible for operational and maintenance of Mobile Data Network.
• Conduct security compliance checks for Mobile Data nodes.
• Troubleshoot network faults and conduct root cause analysis.

Skills

Telecommunication/Computer Science Engineering

Team player

Strong communication skills

Analytical skills

Knowledge in automation tools

Familiar with Mobile technology (UMTS, LTE, 5G)

Education

Diploma in Telecommunication/Computer Science Engineering or Electrical/Electronics & Communications Engineering

Tools

Ansible

Openstack

Kubernetes

Job description

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Responsible for operational and maintenance in Mobile Data Network.
• Responsible for security compliance check for Mobile Data nodes for both on-going projects and routine yearly VAPT check.
• Responsible for the operations of the mobile PNF (Physical Network Function), VNF (Virtualized Network Function) & CNF (Container Network Function) platforms are being maintained optimally.
• Part of a team to carry out Mobile Data Network change management including patch loading, implementation of software, hardware upgrades and configuration changes on mobile data core network elements like Mobility Management Entity (MME), Gateways (SGW/PGW), Diameter Edge Agent (DEA), Radius, DNS and its support nodes in a hybrid (Native & Virtualized) environment for both 4G and 5G deployment.
• Part of a team to drive network / service automation including testing and rolling out new mobile-related products and services for 5G and existing 4G technology.
• Troubleshoot and perform root causes failure analysis for software & hardware faults related to the network nodes.
• Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and patches.
• Create and maintain engineering test documentation and guidelines system functional and mobile services testing.
• Perform and coordinate disaster recovery activity expeditiously in times of service disruptions to minimize service downtime and revenue loss.
• Provide engineering support / expertise to Planning and Product Marketing in technical feasibility studies and trials of new products and services.
• Assist in administering the department operating/capital expenditures, inclusive of negotiation /renewal of maintenance contracts.
• Ensure that service quality & performance of Mobile Data (packet switched) related services are maintained at high quality, with minimum service disruption.
• Review existing best practices and processes for system acceptance testing and introduce preventive or optimized measures to improve the network quality cum resilience in a proactive manner.

Skills for Success:

• Diploma in Telecommunication/Computer Science Engineering or Electrical/Electronics & Communications Engineering, Electronics, Info-Comm Technology.
• At least 2 years relevant experience working in telecommunications or multimedia engineering would be an advantage.
• Familiar with TCS security compliance checklist like CIS 20.
• Must be a team player coupled with strong communication, organizational and interpersonal skills and be able to work independently.
• Possess good analytical and systematic troubleshooting skills in technical fault isolation and rectification.
• Must be self-driven and energized to embrace new technology and develop ways to improve customer experience
• Strong interest in system and process automation with good knowledge in automation tools e.g. Ansible. Resolve, UI Patch, RPA.
• Familiar with Mobile technology such as UMTS, LTE and 5G operating in both native and virtualized environment.
• Working experience and familiar with best practices in mobile switching equipment (Ericsson) and virtualized / cloud technology like Openstack/NFVi/Container (Kubernetes)/SDN will be an added advantage.
• Certification in CCNA and/or CCNP is desirable as IP technologies are increasingly being deployed in mobile network.
• As upgrades and patch loading may disrupt mobile services, the successful candidate will need to work outside normal working hours to carry out such activities.
• The successful candidate is required to be on monthly rostered standby alert to handle unplanned system faults and/or service degradation.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!