Associate Client Director

DENTSU SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading marketing solutions provider in Singapore is seeking an experienced professional to manage client relationships, ensure the delivery of services, and develop their team. This role requires at least 8 years of experience in a digital agency and expertise in media planning. The ideal candidate will excel in relationship management, demonstrate leadership skills, and possess a Bachelor's degree. Opportunities for growth and a collaborative work environment are fostered in this dynamic organization.

Qualifications

• Minimum 8 years of working experience preferably within a digital agency/client environment.
• Strong relationship management, leadership, and teamwork skills.
• Ability to think quickly, solve problems and offer solutions.

Responsibilities

• Manages the Business – delivers the service proposition to clients.
• Direct ownership and responsibility of the client portfolio P&L.
• Owns the client relationships as per the defined strategy.

Skills

Organisation

Relationship management

Leadership

Time management

Problem-solving

Education

Bachelor’s degree (BA/BS)

Job description

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client‑centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day‑to‑day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Key Responsibilities

• Manages the Business – delivers the service proposition to clients and full end‑to‑end management of the business on individual clients.
• Direct ownership and responsibility of the client portfolio P&L
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client.
• Proactively Identifies Client Development Opportunities – flags specific client cross‑sell and upsell opportunities.
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account.
• Team Management – manages and motivates team around the client’s objectives and culture.
• Lead, manage and develop team’s capabilities by providing active support and mentorship across paid media, client management and operation expertise
• Media Planning & Digital Expertise – lead strategic planning and oversee activation across channels in the following order of priority:
• Social (Meta and TikTok)
• Display / Video / Programmatic (DV360, TTD, GDN, Quantcast…)
• Search

Desired Skills and Experience

• Organised and detail‑oriented individual
• A confident manager with a safe‑pair of hands for both the agency and clients
• Strong relationship management, leadership, and teamwork skills
• Strong time management skills with an ability to prioritise
• Ability to think quickly, solve problems and offer solutions
• Excellent facilitator and highly pro‑active
• Minimum 8 years of working experience preferably within a digital agency/client environment
• Bachelor’s degree (BA/BS) from an accredited college or university

Dentsu Values

Will live the dentsu 8 Ways at all times: We Dream Loud, We Inspire Change, We Team Without Limits, We All Lead, We Make It Real, We Climb High, We Choose Excitement, We Are A Force For Good

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual‑orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

Keeping connected

Please visit our website to find out more and connect with us on social.

www.dentsu.com