Associate

ANGEL MANUFACTURING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading manufacturer of gaming technology in Singapore is seeking an Associate to maintain high-precision equipment, provide exceptional client service, and develop international career opportunities. The ideal candidate will hold a bachelor’s degree, possess strong communication skills, and be flexible with hours to support 24/7 casino operations. This role offers exposure to global business environments while ensuring customer satisfaction through effective communication and support services.

Qualifications

• Bachelor's degree from an accredited institution is preferred.
• Ability to obtain and maintain casino licenses from regulatory authorities.
• Willingness to manage irregular working hours to support operations.

Responsibilities

• Conduct routine maintenance for equipment at client locations.
• Identify and resolve issues with peripheral digital equipment.
• Engage directly with clients to understand their concerns.
• Participate in the installation of equipment at client sites.
• Develop skills and experience by working in Singapore.

Skills

Strong Communication Skills

Flexibility with Working Hours

Willingness to Travel Internationally

Education

Bachelor's Degree

Job description

We are the world's leading manufacturer of playing cards, chips and their reading devices. We have a strong uncompromising commitment to "high precision and high-quality manufacturing". We also integrate digital technologies such as quality inspection and quantity counting technologies to create high-precision, high- quality products and realize "No one touch products".

In recent years, we have focused on developing technology to digitize analogue information on cards and chips, through digital technology such as AI and RFID which contribute to the advancement of business operations and security in the industry. With the incorporation of digital technologies, we provide peace of mind to our client.

We are looking for energetic talent to be part of the team.

Key Responsibilities

Associate is responsible for ensuring that the equipment functions correctly and accurately to meet the needs of our customers, the casinos that have installed our advanced technology products, and that they deliver value to them.

Its roles include below.

• Perform Maintenance Activities: Conduct routine maintenance for peripheral digital equipment at client locations, ensuring optimal functionality.
• Diagnose and Repair Equipment: Identify and resolve issues with peripheral digital equipment by performing diagnostic evaluations and executing necessary repairs.
• Data Collection and Analysis: Gather and compile data from maintenance and repair activities to analyze performance trends and drive continuous improvement.
• Client Interaction and Issue Resolution: Engage directly with clients to understand their concerns and provide solutions, ensuring a smooth and effective communication flow.
• Equipment Installation Projects: Participate in the installation of equipment at client sites, contributing to successful project execution and client satisfaction.
• Other Related Duties: Handle additional tasks as required to support overall operational efficiency and client service.
• Skills & Experience Development in Singapore: Develop skills and experience by working in Singapore, a casino powerhouse, during the early years of employment and providing services to existing customers.
• International Career Path: Gain experience in Singapore and then travel to other parts of the world where our clients are located or be posted as an expatriate to other countries to create greater business value in the near future.

Working as Associate is a key role in delivering business value on behalf of the company, as well as an important opportunity for you to understand our customers, products, technologies and processes that underpin our business and lead to a further developmental career in the near future.

Requirements

• Bachelor's Degree: bachelor's degree from an accredited institution is prefered.
• Eligibility for Casino Licensing: Ability to obtain and maintain casino licenses from regulatory authorities in multiple jurisdictions, including Singapore, to deliver technical services to clients.
• Flexibility with Working Hours: Willingness to manage irregular working hours to support casino operations, which run 24 hours a day.
• Strong Communication Skills: Demonstrated ability to engage effectively with international stakeholders, including group companies in Japan, Macau, Australia, and the USA, as well as internal manufacturing teams and regulatory bodies.
• Willingness to Travel Internationally: open to overseas business trips as part of the role.