Assistant Wellness Club Manager (Holland V)

SOCHILL HOLDING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A wellness recovery club in Singapore is seeking a Shift Supervisor to oversee club operations and ensure a welcoming environment for members. Responsibilities include managing staff, enhancing member experience, and utilizing social media for marketing. Ideal candidates should have experience in hospitality or wellness and possess excellent communication skills. This full-time role requires shift work including weekends, offering an opportunity to work in a vibrant, healthy setting.

Qualifications

• Experienced in hospitality, fitness, wellness or front desk/customer facing role.
• Comfortable in dynamic environments and loves cold plunges.
• Strong communication skills with a good listener.

Responsibilities

• Welcome guests and ensure they feel appreciated.
• Organize staff members and oversee shift operations.
• Bring in new visitors through social media marketing.
• Suggest improvements and optimize club operations.

Skills

Great with people

Strong manager/communicator

Excellent at creating Instagram content

Ambitious to grow

Job description

Sochill Bath Club is a recovery club in the heart of Holland Village featuring a large sauna, ice baths, a magnesium hot bath and cool cafe. Our mission is to help everyday heroes show up better for life.

We're looking for someone to oversee one of the shifts (early 6:30-2:30PM or 2:30PM-10:30PM) in the club - an energetic spirit with a can-do attitude who takes pride in delivering a high quality experience. This includes one weekend day per week.

What you'll do:

• Be the Member connection:
  Welcome guests, chat with them about their goals and what's happening and ensure they feel welcome and appreciated. Role of the team: 1) Be the Anchor: Keep an eye out for guests' wellbeing during and after sauna or ice bath sessions. Offer reassurance, tips, and encouragement when needed. 2) Keep It Pristine: Make sure the space stays spotless and serene. You'll handle light upkeep, water checks, and basic health and safety routines. 3) Build Community: Organize workshops, events, and wellness activations - helping members connect and grow together.
• Organize your shift:
  Organize other staff members, ensure the club works well operationally and member experience wise. Peak hours are handled well.
• Sales & Marketing:
  Bring in new visitors through Instagram marketing, events and whatsapp messaging to close memberships and help the club thrive financially.
• Improve:
  Suggest improvements, take ownership of things to optimize and in general be the person we trust to handle all aspects of the club during your shift.

You Are:

• Naturally approachable - people feel comfortable around you.
• The kind of person who gets things done, pays attention and takes pride in doing them well.
• A good communicator who listens as much as you speak.
• Comfortable in dynamic environments (and maybe even love a little cold plunge yourself).
• Passionate about health, wellness, and helping others push their limits safely.
• You are keen to take on shift work - early shift = mornings 6:30 AM - 2:30 PM, late shift is 2:30PM - 10:30PM including 1 or 2 days in the weekend. (Please indicate your preference)weekend days based on your preference/schedule.
• Experienced in hospitality, fitness, wellness or a front desk/customer facing role is a must.

Your Superpowers

• Great with people & a strong manager/communicator
• Positive, can-do attitude
• Excellent at creating Instagram content and to drive member engagement
• Always looking for ways to make things better
• Ambitious to grow with Sochill as we build up the club and expand into new locations

More info about us on www.sochillbathclub.com

Job Types: Full-time, Permanent

Work Location: In person, Raffles Holland V.