JOB PURPOSE
- Assist Logistics HOD in planning, organising, directing, managing and evaluating logistics & warehouse operations in the company.
- Work with internal and external teams to ensure timely and accurate delivery as well as binning of incoming goods.
- Provide administrative and building facility management support for CLLS.
- Delegate work orders to warehouse assistants on a daily basis.
- Schedule warehouse drivers on deliveries and collections.
JOB CONTENT
Trains warehouse team in order handling procedures and customer relations techniques, advises the team of new or revised information on products or merchandise such as product capability, credit, warranties, and shipping.
- Ensure cleans, wraps and packs products prior to storage or delivery.
- Assign and supervise team to perform binning, fulfilment and delivery accordingly.
- Practice space optimisation.
- Use the right tools and material handling equipment for the movement of goods in the warehouse such as cranes, forklift and pallet jack.
- Perform daily routine checks on the material handling equipment in the warehouse such as topping up battery water, cleaning the equipment, etc.
- Maintain good housekeeping of the premises through assignment of such duties i.e. goods are orderly and stored properly. Ensure tidiness and cleanliness of warehouse premises.
- Ensure premises is safe & secure.
- Examine operation quality by conducting random checks on pick, pack and delivery.
- Observe and follow safety rules and regulations.
- Conduct weekly/routine briefing with logistics staff on safety & updates on any changes in operations/policies.
- Review and recommend improvement to work procedures and processes with the objective of improving productivity and increasing efficiency.
- Maintain and control ISO 9001:2015 documentation process.
- Prepare Projects Status report and follow through implementation.
- Assist in coordinating with Sales department on shipment & collection of goods matters.
- Take on any assignments by HOD/Management as and when required.
- Inspect on random basis to check goods are in their proper locations.
- Report any suspicious persons or incidents out of ordinary to management whenever they occur.
- Ensure that all warehouse personnel who are operating any machinery are licensed to do so, if required.
- Train all warehouse/logistics personnel on matters related to their work whenever required.
- Recommend off‑site and external training for staff when required or if such action can result in better efficiency and effectiveness for the department (skills and competency improvement).
- Conduct weekly morning briefing of jobs to be carried out by warehouse staff.
- Report any equipment malfunction or facility deficiencies to HOD.
- Assist logistics HOD to organise & conduct annual stocktake.
- Monitor team discipline and performance and report to HOD on any misconduct.
- Perform other duties as and when assigned.
Education / Professional Qualification
Min Diploma in Logistic Management, Supply Chain Management or Business Management or related discipline
Min 3 years of related work experience in similar capacity