Assistant Superintendent

4S; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A welfare organization in Singapore is seeking an Assistant Superintendent to oversee the operations of their Welfare Home. Responsibilities include managing staff, ensuring compliance with statutory regulations, and maintaining daily operations. The ideal candidate should have a degree in Social Work or Psychology and at least one year of supervisory experience, along with strong communication and administrative skills.

Qualifications

• Minimum degree, preferably in Social Work or Psychology.
• At least 1 year of supervisory/leadership experience.
• Excellent communication and writing skills.

Responsibilities

• Ensure staff are familiar with regulations and guidelines.
• Supervise daily care of residents and overall facility cleanliness.
• Prepare budgets, accounts, and reports.

Skills

Communication skills

Administrative skills

Staff supervision

Interpersonal skills

Problem-solving skills

Education

Degree in Social Work or Psychology

Tools

MS Office

Job description

The Assistant Superintendent supports the Superintendent in overseeing the effective and lawful operation of the Welfare Home. This role ensures the well-being and development of residents, compliance with statutory requirements, and smooth day-to-day operations. The Assistant Superintendent manages staff, maintains facility standards, supervises programmes and services, and ensures financial and administrative governance in line with the Destitute Persons Act, Welfare Home regulations and upcoming Social Residential Homes Act.

Requirements

• Minimum degree, preferably in Social Work or Psychology, or relevant experience in the social service sector.
• At least 1 year of supervisory/leadership experience in a related field.
• Excellent communication and writing skills.
• Strong administrative and financial management skills, with proficiency in MS Office.
• Ability to organise, supervise, and motivate staff effectively.
• Good interpersonal and problem-solving skills.
• Ability to commit to weekend and evening meetings when required.

Responsibilities

1. Statutory & Legal Compliance

• Ensure staff are familiar with the Destitute Persons Act, Rules, Social Residential Homes Act, Operations Manual of the Home and Code of Practice for Welfare Homes.
• Maintain compliance with MSF guidelines, PDPA regulations, and statutory requirements.
• Implement recommendations from the Board of Visitors where applicable.

2. Welfare Home Operations

• Supervise daily care of residents and overall facility cleanliness (dormitories, toilets, kitchens).
• Oversee preparation and serving of meals, ensuring adherence to Food Safety & Hygiene Guidelines.
• Conduct frequent rounds to monitor resident well-being and facility standards.
• Prepare duty rosters and allocate responsibilities to staff.
• Plan and supervise diversionary activities and outside employment opportunities for residents.

3. Administration & Records

• Ensure proper upkeep of statutory records, including Admission Register, Resident's Property Book and related records, Home Journal, Petty Cash, financial accounts, work/earnings records, and Visitor/Board of Visitors books.
• Prepare budgets, accounts, and reports as required.

4. Personnel Management

• Supervise, train, and appraise staff performance.
• Organise staff development programmes and provide guidance to ensure effective service delivery.

5. Financial Governance

• Oversee financial management in line with Service Standards and internal guidelines.
• Monitor budgets and cash flow according to policies.

6. Additional Duties & Organisational Responsibilities

• Act as the Environmental Control Coordinator (ECC) for the Home.
• Plan, support and implement Business Continuity Management plans.
• Coordinate and manage the involvement of volunteers in the Home.
• Assist in planning and implementing work plans and SOPs with the Superintendent and Welfare Homes Management Committee.
• Carry out other duties as assigned by the Superintendent of the Home or CEO of the organisation.

Work Location

The Welfare Home provides care for destitute persons, and the work location will be at Bukit Batok. Bukit Batok Home for the Aged is a three-storey facility with a capacity of 195 beds, catering to both male and female destitute persons.

We regret that only shortlisted applicants will be notified.