Assistant Store Manager

DREAM INTERIORS PTE. LTD.; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A leading interior design company located in Singapore is seeking a Retail Supervisor to support the Store Manager in achieving sales and service goals. The role requires a minimum of 2 years of retail experience, with an emphasis on customer service and team leadership. Ideal candidates will have a strong background in both B2B and B2C sales. This position offers a competitive salary and professional development opportunities within a vibrant luxury retail environment.

Benefits

Competitive salary with commission

Professional development opportunities

Dynamic work environment

Access to luxury product launches

Qualifications

• 2–4 years of retail experience, with at least 1 year in a supervisory or assistant managerial role.
• Experienced in supporting sales targets in B2B and B2C environments.
• Sound knowledge of retail management practices and procedures.

Responsibilities

• Support the Store Manager in achieving brand and sales goals.
• Oversee customer relationship-building and daily operations.
• Train and supervise team members in customer service and sales.

Skills

Customer-focused approach

Interpersonal skills

Team building

B2B sales experience

Hands-on quotation management

Education

Diploma in Business Management or degree in any field

Job description

Work Timing:10am -7pm / 11am - 8pm / 12pm - 9pm
Work Location:ION Orchard

Benefits & Perks:

• Competitive salary withcommission. (Salary stated is basic, before commissions.)
• Professional development opportunities and training programs.
• A collaborative and dynamic work environment in a vibrant retail setting located in the heart of the city.
• Build meaningful connections with high net-worth clients and develop your confidence in engaging luxury clientele.
• Get firsthand access to the latest product launches, limited edition collections, and trending lines in the luxury market.
• Gain insights into the evolving luxury retail landscape.

Responsibilities:

• Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.
• Assist in monitoring and evaluating the store's financial performance and collaborate with management to achieve budgetary goals.
• Support customer relationship-building and satisfaction, oversee merchandising and visual standards, implement service recovery strategies, and ensure smooth daily retail operations.
• Supervise, train, and support the development of team members in areas such as customer service, sales, and visual merchandising.
• Help manage inventory levels, stocking, and purchasing plans to support efficient store operations and sales targets.
• Monitor and control all operational cost to support store profitability.
• Work closely with the back-of-house team, including Marketing, to ensure cohesive store operations and successful campaigns.
• Support research and development of market opportunities, including tracking market trends and identifying growth areas.
• Maintain a clean, organized, and welcoming store for customers.
• Assist in the hiring and training of staff to maintain a skilled team and deliver outstanding customer service.
• Candidates withB2B sales experience and hands-on quotation management skills will be strongly preferred.

Requirements:

• Diploma in Business Management or degree in any field.
• 2–4 years of retail experience, with at least 1 year in a supervisory or assistant managerial role, ideally within furniture or home decor.
• Experienced in supporting sales targets and strategic planning, with expertise in both B2B and B2C environments.
• Strong customer-focused approach, with great interpersonal skills.
• An engaging and motivational team builder.
• Sound knowledge of retail management practices and procedures.