ASSISTANT SALES OPERATIONS MANAGER

Lion Corporation; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading FMCG company in Singapore is looking for a Sales Operations Manager to plan and implement sales strategies. The ideal candidate will have at least 5 years of experience in the FMCG industry, excellent interpersonal skills, and proficiency in Microsoft Excel. This role involves training teams, analyzing performance metrics, and building relationships with key retail partners.

Qualifications

• Minimum 5 years of relevant working experience preferably in the FMCG industry.
• Excellent interpersonal and communication skills to lead various teams.
• Proficiency in MS Office tools for data analysis.

Responsibilities

• Plan and implement sales operation strategy to achieve targets.
• Train and manage team of merchandisers for effective sales promotions.
• Analyze store and merchandiser performance to improve ROI.

Skills

Interpersonal communication

Strategic mindset

Analytical skills

Attention to detail

Microsoft Excel

Education

Diploma/Degree in business

Job description

Responsibilities

• To plan and implement sales operation strategy in line with company direction and achieve the sales target.
• To have in depth knowledge of retailer’s operation procedures.
• To train, lead and manage team of merchandisers to ensure effective and efficient execution of sales promotion, merchandiser and stocks ordering & management. To resolve store operation and display issues.
• To analyze stores and merchandiser performance and give proposals to improve the ROI of sales expense investment. Includes monitor and analyze merchandiser store coverage metrics such as outlets’ reach, call frequency, call pattern and call productivity.
• To work closely with key accounts and marketing department for stocks, promotion, display/event and trade materials.
• To support strategic sales planning including space buy proposal, monitor and analyze effectiveness and negotiation at individual store level.
• To monitor and share market trends and competitors’ activities and make recommendations on growth opportunities and maintain competitiveness.
• To plan and schedule regular trade visits and to establish, build and maintain excellent customer relationships with key personnel in retailer’s outlets.

Qualifications

• Diploma / Degree in any business-related disciplines
• Minimum 5 years of relevant working experience preferably in the FMCG industry
• Excellent interpersonal and communication skills to lead and work effectively with various teams and stakeholders
• A strategic and analytical mindset to identify and solve operational inefficiencies
• A meticulous and detail-oriented approach to ensure data accuracy and process integrity
• Proficiency in MS Office tools like Microsoft Excel to analyze data and create reports.