Assistant Retail Store Manager

FATBURD PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A retail company in Singapore is seeking a proactive Assistant Retail Store Manager to support store operations. Responsibilities include assisting with team training, inventory management, and delivering exceptional customer service. Ideal candidates will have retail experience, strong interpersonal skills, and a passion for providing top-notch service. This role offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Benefits

Competitive salary

Comprehensive health insurance

Employee discounts on merchandise

Career advancement opportunities

Supportive work environment

Qualifications

• Experience in a retail or customer-facing role, preferably at a supervisory level.
• Strong interpersonal and communication skills.
• Passion for retail and delivering excellent customer experiences.

Responsibilities

• Assist with onboarding and training of staff.
• Help implement sales initiatives and merchandising strategies.
• Support inventory processes including stock receiving and replenishment.
• Provide knowledgeable customer service and handle concerns professionally.
• Maintain clean and visually appealing displays.
• Assist in daily store operations like opening/closing and POS operations.
• Support in-store promotions and community events.
• Uphold company policies and health regulations.

Skills

Customer service skills

Interpersonal skills

Team collaboration

Organizational skills

Communication skills

Tools

Microsoft Office

Google Workspace

Job description

Assistant Retail Store Manager FATBURD PTE. LTD.–D14 Geylang, Eunos, SG

About Us

Red Dot Running Company is Singapore’s top endurance sport speciality store focusing on knowledge, nutrition, and gear that supports our community of athletes allowing them to perform their best in a wide variety of sports. We are a dynamic and growing organisation dedicated to providing exceptional customer service and high-quality products. We are currently seeking a reliable and proactive Assistant Store Manager to support our retail operations.

Job Description

As an Assistant Store Manager at Red Dot Running Company you will work closely with the Store Manager and the wider team to ensure smooth day-to-day operations of the retail store. You’ll play a key support role in delivering an exceptional shopping experience, helping to manage staff, maintain inventory accuracy, and uphold store standards.

You will report directly to the Store Manager and assist in achieving store performance goals while helping to foster a positive and inclusive environment. Your contribution will be crucial in cultivating community spirit and delivering customer excellence. Through great service and genuine interactions, we aim to cultivate a positive atmosphere where everyone feels empowered to be authentic.

Key Responsibilities

• Team Support: Assist with onboarding and training of staff. Motivate and guide team members to provide excellent customer service.
• Sales Support: Help implement sales initiatives and merchandising strategies. Assist in meeting sales targets and identifying areas of improvement.
• Inventory & Stock: Support inventory processes including stock receiving, replenishment, and inventory counts.
• Customer Experience: Provide attentive and knowledgeable customer service. Help handle customer concerns with professionalism and care.
• Visual Merchandising: Maintain clean and visually appealing displays under the guidance of the Store Manager.
• Operational Assistance: Help manage daily store functions such as opening/closing, POS operations, online order fulfilment, and store upkeep.
• Marketing Support: Assist with in-store promotions and community events to boost store visibility and engagement.
• Stay informed about all new products and shop merchandise, displays, promotions in order to provide customers with accurate information and recommendations.
• Uphold company policies and procedures, including health and safety regulations to ensure a safe and enjoyable shopping experience.

Qualifications

• Previous experience in a retail or customer-facing role, preferably at a supervisory level.
• Strong interpersonal and communication skills.
• Passion for retail and delivering top-notch customer experiences.
• Ability to take initiative and work effectively both independently and in a team.
• Strong organisational and time management abilities.
• Willingness to work flexible shifts including weekends and public holidays.
• Proficiency in Microsoft Office, Google Workspace, or similar tools.
• Open to Singaporeans and Permanent Residents (PR) only.
• Employee discounts on selected store merchandise.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

Benefits

• Competitive salary.
• Comprehensive health insurance coverage.
• Employee discounts on selected store merchandise.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.

How to Apply

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and qualifications to [e-mail]. Please include "Assistant Store Manager Application" in the subject line.