Assistant Restaurant Manager — Lead Operations & Guest Experience

FORTUNA TERRAZZA PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading restaurant in Singapore seeks an Assistant Restaurant Manager to support daily operations management, including staff supervision and customer service excellence. The role requires skills in leadership, problem-solving, and financial management. Candidates should have proficiency in inventory management and scheduling tools. This position offers a dynamic environment focused on maintaining food safety and delivering high-quality guest experiences.

Qualifications

• Strong interpersonal and communication skills to effectively manage and motivate staff.
• Ability to address and resolve customer issues and operational challenges efficiently.
• Understanding of basic accounting and arithmetic skills for financial record-keeping and budgeting.
• A customer-focused mindset is crucial for ensuring high-quality guest experiences.
• Proficiency in inventory management, scheduling software, and payroll systems is often required.

Responsibilities

• Hire, train, schedule, and supervise restaurant staff to ensure quality service.
• Provide excellent customer service, resolve complaints, and ensure a positive dining experience.
• Manage daily restaurant operations for smooth and efficient functioning.
• Monitor and enforce high standards for food quality and hygiene.
• Conduct inventory checks, order supplies, and manage vendor relationships.
• Handle financial processes, including cash handling and record-keeping.

Skills

Leadership & Communication

Problem-Solving

Financial Acumen

Customer Focus

Technical Skills

Tools

Inventory management

Scheduling software

Payroll systems

Job description

A leading restaurant in Singapore seeks an Assistant Restaurant Manager to support daily operations management, including staff supervision and customer service excellence. The role requires skills in leadership, problem-solving, and financial management. Candidates should have proficiency in inventory management and scheduling tools. This position offers a dynamic environment focused on maintaining food safety and delivering high-quality guest experiences.