Assistant Restaurant Manager

LES AMIS HOLDINGS PTE. LTD.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading fine dining restaurant in Singapore seeks a professional to lead floor operations and enhance customer experiences. The role involves managing team performance, executing restaurant roles, and meeting sales targets. Candidates should have a diploma and 3 to 5 years of experience in the restaurant industry, including at least 1 year in fine dining. Join us to shape exceptional dining experiences.

Qualifications

• Minimum 3 to 5 years of relevant experience in the restaurant industry.
• At least 1 year of experience working in a fine dining restaurant.

Responsibilities

• Deliver high-quality service that enhances customer dining experiences.
• Execute all floor roles for seamless restaurant operations.
• Lead team development and training.

Skills

Customer service excellence

Team leadership

Menu knowledge

Education

Diploma/Advanced/Higher/Graduate Diploma

Job description

Job Summary

Provide exceptional dining experiences by leading floor operations and team performance in a Japanese fine dining environment, driving sales targets and operational excellence.

Responsibilities

• Deliver high-quality service that consistently enhances customer dining experiences and satisfaction
• Execute all floor roles including host, server, and cashier to ensure seamless restaurant operations
• Support the manager in achieving restaurant sales targets and key performance indicators, including managing food and labour costs effectively
• Lead team development by training, motivating, and assessing team members to elevate service standards and operational performance
• Model professional conduct in responding to customer and team member feedback to maintain a positive service environment
• Ensure outlet safety, cleanliness, and hygiene standards meet or exceed regulatory and company requirements
• Manage workforce planning including recruitment, training, scheduling, and reporting staffing needs to the restaurant manager
• Demonstrate comprehensive menu knowledge and effectively train team members to communicate menu details clearly to customers

Required competencies and certifications

• Diploma/Advanced/Higher/Graduate Diploma in any field
• Minimum 3 to 5 years of relevant experience in the restaurant industry
• At least 1 year of experience working in a fine dining restaurant