Assistant Relationship Manager (ARM)

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading global brokerage firm in Singapore seeks an experienced Assistant Relationship Manager to manage account operations and client relationships for high-net-worth clients. The ideal candidate is passionate about client service and possesses excellent communication skills. They will work closely with internal teams to deliver superior service and develop solid relationships with stakeholders. Bilingualism in English and Mandarin is preferred, with 1-3 years of experience in a similar role.

Qualifications

• 1-3 years of relevant work experience in client service.
• Bilingual in English and Mandarin for liaising with Chinese clients.
• Ability to adapt and work with clients from various backgrounds.

Responsibilities

• Manage account operations for high-net-worth clients.
• Assist in coordinating internal resources to meet client needs.
• Develop relationships with stakeholders for superior client service.

Skills

Client service orientation

Excellent communication skills

Strong data processing abilities

Multitasking

Job description

Our client, a leading global online brokerage firm, is seeking an experienced Assistant Relationship Manager tojoin their growing team.

Key Responsibilities

• Account opening, deposit, withdrawal, account operations, and fee rate adjustment for high-net-worth clients.
• Follow up and track the account transaction status of high-net-worth clients, receive and understand client needs, as well as identify clients' potential needs
• Work closely and assist managers in coordinating internal resources to meet client needs.
• Manage daily operations, administration, client care and relationship management.
• Ad-hoc projects, reporting, and other operational duties including administrative support, as may be assigned from time to time.
• Work closely with managers and internal stakeholders, to deliver superior client servicing experience
• Develop good relationships with internal and external stakeholders
• Collaborate with cross functional teams to ensure high standard of customer satisfaction
• Customizes client requests (reporting, statistics, mailings etc.)

The ideal candidate should have the following

• Passionate about client service with situational adaptability (to work with clients of different backgrounds)
• Highly service oriented and passionate about client servicing
• Excellent communication skills, with a friendly and professional communication attitude.
• Systematic, precise and diligent working style and the ability to perform under pressure
• A strong understanding of equities\bonds\futures etc. in the region
• Bilingual in English and Mandarin preferred (to liaise closely with Chinese stakeholders and clients based in China)
• 1-3 years of relevant work experience, logical, strong data processing and analysis capabilities, as well as excellent multitasking skills.

If you believe you fit the requirements for the role, please click APPLY NOW or drop an emailto [e-mail]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D.License Number: 10C5117 EA Personal Registration Number: R1874269.