Assistant Relationship Manager

HAKO TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading fintech company in Singapore is seeking a Client Relations Executive to manage institutional and consumer clients, ensuring prompt execution of trades and onboarding. The ideal candidate has a Bachelor's in Finance or Economics, with 0-3 years of relevant experience and a passion for fintech and blockchain technology. You'll join a vibrant team in a dynamic start-up environment, benefiting from generous leave policies and a supportive culture, focused on customer service and team collaboration.

Benefits

Medical coverage including GP, Specialist, TCM

Generous annual leave

Fitness workshops/webinars

Friendly work culture

Well-stocked pantry

Qualifications

• 0-3 years of relevant experience in Institutional/Private Banking industry.
• Strong interest in client service and passion for blockchain technology.
• Experience in Cryptocurrency/Blockchain/Fintech/Finance/Trading is an advantage.

Responsibilities

• Manage institutional, consumer, and asset management clients.
• Ensure timely execution of client trades and onboarding documentation.
• Collaborate with the team to enhance the customer experience.

Skills

Client servicing

Interpersonal skills

Proactive mindset

Understanding of fintech

Education

Bachelor’s Degree in Finance or Economics

Job description

Coinhakois a market-leading platform for access to digital assets like Bitcoin from Singapore.

Founded in 2014, Coinhako has established a reputation as being one of the most secure and trusted digital asset wallet service providers and trading platforms in the APAC market. Our team is deeply passionate about building the crypto economy in the APAC region. Through the launch of our innovative suite of products and services, Coinhako aims to empower individuals and businesses by allowing them to take ownership and control of the way they build and manage their assets in the new digital finance world.

Your role:

• Management of our institutional, consumer and asset management clients
• Manage trade bookings and settlements
• Prompt and accurate execution of client trades
• Ensure timely and accurate submission of critical onboarding documentation
• Understand financial products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally
• Effectively manage, prioritize and follow-up client matters through to resolution
• Managing, processing and complying with client’s business including onboarding, post-trade processing and regulatory compliance
• Work closely with the team to ensure best in class customer experience

About you:

• Bachelor’s Degree in Finance or Economics or relevant field preferred
• 0-3 years of relevant experience in Institutional / Private Banking industry
• A passion for blockchain technology, fintech and digital assets
• Strong interest in client service
• Excellent interpersonal skills
• Proactive and a team player and the ability to work in a fast–paced environment
• Understanding and/or experience working in a Cryptocurrency / Blockchain / Fintech / Finance / Trading domain would be an advantage

What’s in for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with well-stocked pantry

Find out more about Coinhako and don't forget to visit our Careers Page!