Assistant Relationship Manager

Coinhako; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading crypto financial services firm in Singapore is seeking an experienced individual to support day-to-day sales operations. You will manage institutional and consumer clients, execute trades, and ensure accurate onboarding processes. A Bachelor's Degree in Finance or Economics is preferred, along with a passion for blockchain technology and strong client service skills. This role offers a vibrant startup culture, generous leave, and comprehensive medical coverage.

Benefits

Friendly start-up work culture

Generous annual leaves

Medical coverage

Self-care benefits

Vibrant office with a pantry

Qualifications

• 0-3 years of relevant experience in the Institutional / Private Banking industry.
• Strong interest in client service and a passion for blockchain technology.
• Ability to work in a fast-paced environment.

Responsibilities

• Management of institutional, consumer, and asset management clients.
• Ensure timely execution of client trades and onboarding.
• Work closely with the team to enhance customer experience.

Skills

Client service

Interpersonal skills

Proactive teamwork

Financial products understanding

Blockchain technology interest

Education

Bachelor’s Degree in Finance or Economics or relevant field

Job description

In this role, you’ll support day-to-day sales operations, from preparing client materials and managing account documentation, to tracking client activity and coordinating follow-ups. You’ll help keep our client engagement running smoothly while learning how institutional crypto business works from the inside.

What you'll be doing:

• Management of our institutional, consumer and asset management clients
• Manage trade bookings and settlements
• Prompt and accurate execution of client trades
• Ensure timely and accurate submission of critical onboarding documentation
• Understand financial products and strategies to ensure that our HNW clients are integrated appropriately and using our product suite optimally
• Effectively manage, prioritize and follow-up client matters through to resolution
• Managing, processing and complying with client’s business including onboarding, post-trade processing and regulatory compliance
• Work closely with the team to ensure best in class customer experience

What we're looking for:

• Bachelor’s Degree in Finance or Economics or relevant field preferred
• 0-3 years of relevant experience in Institutional / Private Banking industry
• A passion for blockchain technology, fintech and digital assets
• Strong interest in client service
• Excellent interpersonal skills
• Proactive and a team player and the ability to work in a fast–paced environment
• Understanding and/or experience working in a Cryptocurrency / Blockchain / Fintech / Finance / Trading domain would be an advantage

What’s in it for you:

• Friendly and fun start-up work culture
• Convenient work location located in the heart of CBD area
• Generous annual leaves on top of national holidays
• Medical coverage including GP, Specialist, TCM, and more
• Self-care benefits and exciting fitness workshops/webinars
• Vibrant office with a well-stocked pantry

Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us

By submitting your application to us, you consent to the collection, use, disclosure and processing of your personal data in accordance with our privacy policy, which is accessible at https://www.coinhako.com/legal/sg-1/privacy_policy.