Assistant Operations Manager (Healthcare)

Corestaff Pte Ltd; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A healthcare operations company in Singapore is seeking an Assistant Operations Manager to oversee day-to-day housekeeping operations in a hospital. This role requires managing service delivery, compliance, and staff deployment. The ideal candidate should have a Diploma or Degree in Management and 2-3 years of relevant experience. Strong people management and communication skills are essential. This position offers a dynamic work environment with opportunities for continuous improvement.

Qualifications

• 2-3 years of relevant operations or supervisory experience in a healthcare or hospitality environment.
• Strong understanding of service contracts and operational procedures.
• Able to work in a fast-paced hospital environment.

Responsibilities

• Manage daily housekeeping operations in accordance with contractual requirements.
• Ensure SLAs and KPIs are met and reviewed regularly.
• Lead and supervise housekeeping teams for high service quality.

Skills

People management skills

Communication skills

Negotiation skills

Problem-solving skills

Education

Diploma or Degree in Management or Facilities Management

Job description

We are seeking a hands‑on Assistant Operations Manager to oversee day‑to‑day housekeeping operations in a hospital environment. This role focuses on service delivery, manpower management, compliance, and client satisfaction, ensuring all contractual requirements and service standards are consistently met.

Key Responsibilities

• Manage daily housekeeping operations in accordance with contractual requirements and service standards

• Ensure service level agreements (SLAs) and key performance indicators (KPIs) are met and reviewed regularly

• Plan and manage manpower requirements, including staff deployment, induction, training, and retention

• Lead and supervise housekeeping teams to ensure high service quality and productivity

• Ensure compliance with statutory requirements, hospital policies, and workplace safety regulations

• Conduct risk assessments and coordinate emergency procedures when required

• Act as the main point of contact for client coordination and operational matters

• Drive continuous improvement initiatives to enhance service quality, efficiency, and cost effectiveness

• Monitor effective utilisation of equipment, materials, and labour resources

Job Requirements

• Diploma or Degree in Management, Facilities Management, or a related discipline

• 2-3 years of relevant operations or supervisory experience in a healthcare, hospital, hospitality, or facilities services environments.

• Strong people management skills with experience handling frontline operational staff.

• Good understanding of service contracts, compliance, and operational procedures.

• Able to work in a fast‑paced and demanding hospital environment.

• Strong communication, negotiation, and problem‑solving skills.

• Proactive, hands‑on, and service‑oriented mindset.

How to Apply

If you are interested, please submit your updated resume by clicking the Apply Now button.

We regret to inform that only shortlisted candidates will be notified.

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027