Assistant Manager, Placement Programmes - PACE

Singapore Polytechnic; Singapore; On-site; SGD 60,000 - 75,000; Full time

Job summary

An esteemed educational institution in Singapore is seeking an Assistant Manager for the Programme Operations Division. This role focuses on managing the admissions and enrolment lifecycle and enhancing programme delivery. The successful candidate will have 5-6 years of relevant experience, strong analytical skills, and proficiency in tools like Excel and Power BI. This position is a vital part of the organization's ongoing commitment to adult education and requires a proactive and organized individual.

Qualifications

• 5-6 years of relevant work experience is required.
• Experience in an educational institution is advantageous.
• Must thrive in fast-paced environments with tight deadlines.

Responsibilities

• Manage admissions and enrolment lifecycle including document verification.
• Administer programme operations and logistical arrangements.
• Contribute to the redesign of processes for operational efficiency.

Skills

Strong analytical abilities

Multitasking

Interpersonal communication

Written communication

Verbal communication

Tools

Excel

Power BI

Job description

What the role is:

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025. Ranked #19 for The Straits Times Singapore’s Best Employers 2024 & 2025.

The Professional & Adult Continuing Education Academy (PACE) at Singapore Polytechnic is seeking a dedicated Assistant Manager to join our Programme Operations Division. At PACE, we are committed to empowering adult learners through innovative courses designed to enhance employability and drive career advancement. As a leader in Continuing Education and Training (CET), we foster a dynamic and supportive environment that values growth, collaboration, and excellence.

As the Assistant Manager, Placement Programmes, you will support the delivery of the Work Study Programmes (WSPs) and other placement programmes by managing the full spectrum of admissions, enrolment, and programme operations.

Responsibilities:

• Manage the admissions and enrolment lifecycle, including document verification, coordination with academic schools for application assessments, issuance of offers, enrolment processing, and ongoing monitoring of student progression.
• Administer end‑to‑end programme operations such as creating course intakes within the training management system, handling student registrations and enquiries, scheduling classes, and coordinating logistical arrangements.
• Review existing workflows and contribute to the redesign of processes to enhance operational efficiency and programme delivery.
• Proactively identify operational gaps or risks that may affect programme execution and recommend solutions to ensure smooth implementation.
• Support system enhancement initiatives by preparing functional requirements, participating in user acceptance testing, and conducting post‑implementation reviews, where required.
• Serve as the main liaison for programme‑related enquiries, offering timely and professional support to both internal and external stakeholders.
• Work collaboratively with cross–functional teams and external partners to ensure effective administration, logistics coordination, and system support across all programme activities.
• Manage communications and feedback channels, ensuring that queries, issues, and stakeholder concerns are addressed promptly and with professionalism.
• Provide support in placement facilitation activities.

Requirements:

• A minimum of 5-6 years of relevant work experience.
• Prior work experience in another educational institution would be advantageous.
• Strong analytical and multitasking abilities with a positive attitude, thriving in fast‑paced environments with tight deadlines.
• A meticulous and organized approach to work, with strong interpersonal, written, and verbal communication skills.
• Thrives in both independent and collaborative work environments.
• Proficiency in data management and analysis tools such as Excel and Power BI (optional).

Successful candidate will be offered a 2‑year contract in the first instance.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

About Singapore Polytechnic

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre‑employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.