Assistant Manager, Food Services

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking a Food Service Manager to oversee daily operations and manage staff in a high-volume environment. You'll be responsible for collaborating with the production team, handling patient feedback, and ensuring compliance with food safety standards. The ideal candidate has at least 5 years of supervisory experience and holds a degree in a relevant field. This role demands excellent communication skills and the ability to work under tight deadlines.

Qualifications

• A minimum of 5 years in a supervisory or managerial role in the food service industry.
• Strong proficiency in Microsoft Office applications like Word and Excel.
• Experience in contract management and project management is a plus.

Responsibilities

• Oversee daily food service operations.
• Manage staff hiring and training.
• Handle patient feedback and complaints professionally.
• Monitor food safety and implement emergency plans.
• Prepare and submit monthly food service reports.

Skills

Communication skills

Problem-solving skills

Interpersonal skills

Proficiency in Microsoft Office

Knowledge of electronic meal ordering systems

Education

Degree in Food & Beverage Management

Certification in relevant food hygiene and safety courses

Job description

Responsibilities

• Oversee daily food service operations, including control room, store management, catering, dishing, and assembly tasks.
• Manage staff hiring, deployment, and training.
• Collaborate with the Executive Chef and production team on inpatient, staff, and catering meals.
• Handle escalated patient feedback and complaints professionally.
• Manage vendor performance and contracts to ensure compliance with requirements.
• Monitor risks related to food safety and workplace safety; implement emergency preparedness and business continuity plans.
• Lead initiatives focused on workflow improvement, sustainability, and waste reduction.
• Prepare and submit monthly food service reports to management.
• Conduct monthly contract payment verification for stewarding services.
• Maintain proper documentation and records.
• Perform any other ad-hoc tasks assigned by the supervisor.

Requirements

• Degree in Food & Beverage Management, Hospitality, Nutrition, or a related field.
• A minimum of 5 years in a supervisory or managerial role, ideally within a hospital, upscale hotel, or high-volume food service environment.
• Experience in contract management, project management, catering events, and ISO audits is a plus.
• Strong proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and Outlook.
• Knowledge of electronic meal ordering systems is an added advantage.
• Excellent communication, problem-solving, presentation, and interpersonal skills.
• Capability to work efficiently, both independently and under tight deadlines.
• Certification in relevant food hygiene and safety courses will be beneficial.