Assistant Manager/Deputy Manager (Library/Services)

Temasek Polytechnic; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading academic institution in Singapore is seeking a candidate for a supervisory role in their vibrant library. You will champion user experience, manage innovative technologies, and engage stakeholders to enhance library services. Candidates should have tertiary qualifications in a related field and a minimum of 3 years supervisory experience. Strong communication and problem-solving skills are essential. This position provides an opportunity to be part of a collaborative and tech-driven environment.

Qualifications

• Minimum 3 years of supervisory experience in a library or service-oriented environment.
• Familiarity with digital platforms and analytics tools.
• Strong writing and visual communication skills.

Responsibilities

• Champion intuitive and responsive user services.
• Implement smart library technologies.
• Oversee service operations and facility maintenance.
• Engage with stakeholders for program development.

Skills

User Experience

Stakeholder Engagement

Communication

Interpersonal Skills

Problem Solving

Education

Tertiary qualifications in Library & Information Science, Communications, Design, or related field

Tools

Library Inventory Systems

Data Analytics Tools

Job description

What the role is:

Join a vibrant, inclusive, and tech-driven academic library that redefines traditional boundaries. As part of a forward-thinking team, you’ll help shape innovative services, explore creative solutions, and grow through collaboration and continuous learning in a fun, future-ready environment.

What you will be working on:

User Experience & Services

• Champion intuitive, responsive, and accessible services that delight our users.
• Gather user insights through surveys, observations, or informal feedback to drive improvements.
• Actively promote library resources and foster engagement across the campus community.

Technology, AI, Data & Innovation

• Implementation and operate smart library technologies such as inventory robots, facial recognition gantries, smart lockers, crowd monitoring systems, etc.
• Collaborate with IT department and library teams on projects involving AI, digitalisation, or data analytics to enhance services and operations.
• Use data tools to monitor trends, evaluate services, and support evidence-based decision-making.
• Contribute ideas and pilot new tech-driven initiatives that push boundaries.

Administration and Operations Management

• Oversee service operations, membership processes, and facility maintenance.
• Manage library security and respond to feedback or breaches in resource usage.
• Maintain collections through shelf management, inventory checks, and weeding exercises.
• Provide data and insights to support strategic planning and operational decisions.

Stakeholder Engagement & Collaboration

• Partner with internal departments, schools, and external collaborators to co-create library programs and outreach activities.
• Participate in policy development, service enhancements, and digital transformation efforts.
• Represent the library in Joint Poly Libraries projects, potentially as a project lead.

What we are looking for:

• Tertiary qualifications in Library & Information Science, Communications, Design, or a related field.
• Candidates with minimum 3 years of supervisory experience are preferred, in a library or service-oriented environment.
• Familiarity with library or other inventory systems, digital platforms, or analytics tools.
• Strong interpersonal and communication skills; resourceful and service-driven.
• Effective writing and visual communication skills for outreach and engagement.
• Comfortable with emerging technologies and open to change.

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change. TP’s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. “TP Cares” is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community. Learner. Creator. Leader. We envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.