Assistant Manager

HANJIN GLOBAL LOGISTICS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading logistics company in Singapore is seeking an Assistant Manager for Sea & Air Operations. The role involves managing air and sea freight operations, liaising with airlines and customs brokers, and ensuring compliance with Singapore regulations. Candidates should have 3-5 years of relevant experience, strong knowledge of cargo procedures, and proficiency in business English. This full-time position offers a dynamic working environment with both office-based and on-site responsibilities.

Qualifications

• Minimum 3–5 years of freight forwarding operations experience.
• Hands-on experience in air and sea freight operations.
• Strong understanding of Singapore air cargo procedures.

Responsibilities

• Manage end-to-end air and sea operations.
• Liaise with airlines and customs brokers.
• Handle carrier bookings and shipment schedules.
• Manage shipment claims for damages or delays.

Skills

Freight forwarding operations experience

Hands-on experience in air and sea freight

Understanding of Singapore air cargo procedures

Proficient in business English

Tools

CargoWise

EDI systems

Microsoft Office

Job description

Sea & Air Assistant Manager

Location: Changi Airfreight Centre (Cargo Terminal 4)

1. Job Overview

• Position Title: Air & Sea Operations Manager

• Employment Type: Full-time, Permanent

• Work Location: Changi Airfreight Centre (Cargo Terminal 4)

2. Key Responsibilities

Air Freight Operations

• Manage end-to-end air import and export operations (Booking, AWB, MAWB/HAWB)

• Liaise closely with airlines, ground handling agents (GHA), warehouses (CFS), and customs brokers

• Coordinate flight schedules and handle urgent shipments (Express, DG, Pharma)

Sea Freight Operations

• Oversee FCL and LCL import/export operations

• Handle carrier bookings, Bills of Lading, and shipment schedules

• Manage transshipment and cross-border movements

• Control port-related costs including THC, detention, and demurrage

General Responsibilities

• Act as the main operations contact for customers, handling schedules, rates, and issues

• Maintain and improve SOPs

• Monitor KPIs, cost control, and productivity

• Manage shipment claims (damage, delays, shortages)

3. Requirements

• Minimum 3–5 years of freight forwarding operations experience

• Hands‑on experience in both air and sea freight operations

• Strong understanding of Singapore air cargo procedures

  (Air Cargo Security, CAAS regulations, Changi Airport processes)

• Proficient in business English (email, calls, and customer meetings)

Preferred Qualifications

• Experience handling DG, Pharma, or Project Cargo

• Familiarity with CargoWise or EDI systems

• Experience managing Chinese, or Southeast Asian accounts

4. Working Conditions

• Working Hours:

  • Typically Monday to Friday, 9:00 AM – 6:00 PM
  • Flexibility required to handle early morning, late night, or urgent operational issues

• Work Nature:

  • Combination of office-based and on-site cargo terminal work
  • Airport access pass required
  • Ability to multi-task
  • Proficient in Microsoft Office (Excel, Word, etc.).