Assistant/HR Manager

Success Human Resource Centre Pte Ltd.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A Human Resource consultancy firm in Singapore is seeking a Full-Time HR Operations Manager to lead and manage the shared services team. This role includes overseeing functions such as recruitment, learning, general administration, and payroll operations. Candidates must have at least a degree, 5 years of experience in HR management, and supervisory experience. Competitive salary up to $7k per month and a 2-year contract with possible extension or conversion to permanent.

Benefits

Work from Home

Full-Time Contract position

Possible extension or conversion to perm

Qualifications

• At least a degree holder, preferably with a Business degree.
• 5 years’ experience in client management and Human Resource Management.
• At least 5 years of supervisory experience leading large teams and complex workflows.

Responsibilities

• Lead and manage the shared services team.
• Support and advise the team on operational challenges.
• Monitor tasks and ensure delivery within KPIs and SLAs.
• Analyse issues raised due to Workday and provide solutions.
• Advise end users on organizational policy and procedures.

Skills

Client management

Human Resource Management

Leadership

Communication

SAP

Workday

Education

Degree in Business or related field

Tools

SAP

Workday

Job description

• Work from Home
• Up to $7k
• 5 day work week, Office hours
• Full-Time Contract position

Job Responsibilities

Key HR Operational Scopes

• Lead and manage the shared services team which comprise of the following functions: Recruit & Talent Ops, Learning & Event Ops, HR BP Ops, General Admin & Benefits and Payroll Ops.
• Support and play advisory function to team for daily operational challenges
• Bridging team and stakeholders by addressing queries, demands and other issues.
• Engage in resource management and planning to deliver task and request within stipulated deadlines
• Monitor pending task and ensure delivery is within set KPIs and SLAs
• Handle yearly HR exercises such as leave administration, insurance renewals, ITQ submissions, Corporate Passes and keep a good tracking on annual calendar of required activities
• Follow up and gain consensus from stakeholders for cases with exceptional handling

System Support

• Analyse issues raised due to Workday and provide solutions to team and stakeholders
• Raise Incident Reports and Service Requests and follow up closely the issues
• Highlight need for change request for system with the aim to improve Workday performance for the organization.
• Administer approvals for contracts, compensation changes, letter of offers in the system on daily basis
• Key project lead on system upgrades and change process, including data cleanse exercise, providing feedback and involvement in UAT.

KPI and Process improvement

• Advise and respond to end users on organizational policy and procedures
• Develop new SOPs due to new workflow and request
• Seek out process improvements and ensure SOP are up to date
• Work with stakeholders to provide operational workflow/requirements for new system launches or system changes
• Up to $7k

Working Hours

• Monday –Friday (8:30am – 6pm)

Period

• 2 years Contract position (possible extension or conversion to perm)

Location

• Work from Home, Office is at Pasir Panjang

Requirements

• At least a degree holder, preferably with a Business degree
• 5 years’ experience in client management and Human Resource Management
• Knowledge of SAP, Workday and other HR systems will be an added advantage
• Independent, fast learner and a team player
• At least 5 years of supervisory experience leading large teams and complex workflows
• Excellent written and spoken communication
• Preferable to have experience in Shared Services

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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