Assistant Facilities Manager

JLL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global real estate services firm in Singapore is seeking an Assistant Facilities Manager to oversee operations, manage vendor relationships, and ensure compliance with safety regulations. Candidates should have a Bachelor's degree in Facility management or related field, along with strong project management and communication skills. The role focuses on enhancing occupant satisfaction and driving operational excellence through proactive management and technology adoption.

Qualifications

• Experience in facilities management, employee experience.
• Knowledge of building systems & processes (HVAC, electrical, plumbing).
• Familiarity with relevant regulations and compliance requirements.

Responsibilities

• Oversee day-to-day operations of staff and contractors.
• Implement preventive maintenance/repair programs.
• Ensure compliance with safety regulations and environmental standards.

Skills

Experience in facilities management

Strong project management skills

Excellent communication abilities

Proficiency in facilities management software

Education

Bachelor's degree in Facility management or related field

Tools

Microsoft Office

Job description

The Assistant Facilities Manager position is responsible for the overall operation, maintenance, and management of facilities to ensure a safe, efficient, and productive environment for occupants. This role involves overseeing daily operations, managing vendor relationships, ensuring compliance with regulations, and driving continuous improvement in facility performance, meeting all KPI/CPI targets.

Key Responsibilities

Operational Management

Oversee day-to-day operations of staff and contractors who operate and maintain buildings.

Serve as the single point of contact for facility-related issues and quickly address escalations.

Liaise with clients and vendors to improve occupant satisfaction and ensure service delivery meets expectations.

Transition operations from reactive repairs to preventive maintenance, extending the useful life of assets and capturing time and cost savings.

Maintenance and Asset Management

Implement preventive, ongoing, and anticipated maintenance/repair programs.

Monitor and track performance per scopes of work and contractual agreements.

Utilize work order technology (e.g., Corrigo) to manage work orders, ensure SLAs are met, and track maintenance histories, parts, asset age, and costs.

Prepare and manage facilities budgets, ensuring spending aligns with financial targets.

Vendor and Supplier Management

Maximize utilization of suppliers and preferred vendors/contractors, consistent with organizational goals.

Source, evaluate, and manage relationships with third-party vendors and service providers.

Compliance and Safety

Ensure compliance with safety regulations, building codes, and environmental standards.

Promote a culture of safety and compliance, including risk mitigation, documentation, and reporting objectives.

Maintain accurate records of facilities activities and expenditures.

Continuous Improvement and Technology

Deliver insights into operations using data analytics and business intelligence tools.

Drive operational excellence through the adoption of technology, automation, and best practices.

Support sustainability initiatives and energy conservation measures as part of facility operations.

Employee Experience, Communication champion for the sub-region.

Organize & Perform daily site walks, conduct pulse surveys for client staff to seek their feed back, perception of Facility services, proactively develop action plan to deliver services with excellence and contribute to high Net Promoter Score for the respective sites.

Develop communications for raising awareness from client staff for matters pertaining to Facilities/Corporate Real estate, seek approvals from relevant stakeholders and roll out.

Qualifications

Experience in facilities management, employee experience.

Strong project management and organizational skills.

Excellent communication and interpersonal abilities.

Proficiency in facilities management software and MS Office.

Knowledge of building systems & processes (HVAC, electrical, plumbing, Human experience).

Familiarity with relevant regulations and compliance requirements.

Preferred Qualifications

Bachlors degree in Facility management or related field

Experience with sustainable facility practices and energy management.

Background in construction or building maintenance.

Impact and Value

Achieve cost savings and maximize asset value through proactive management.

Optimize operations and deliver high-quality execution with multi-skilled technicians.

Ensure a safe, compliant, and productive environment for all occupants.

Support organizational goals related to sustainability, compliance, and occupant satisfaction.