Assistant F&B manager

Guilin Garden Restaurant Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A popular local restaurant in Singapore is looking for an Assistant F&B Manager. The role involves operational support, managing inventory, assisting in customer service, and ensuring compliance with safety standards. Candidates should be proactive team players, focused on service excellence. The ideal candidate will supervise staff, handle financial transactions, and contribute to marketing efforts. This is a great opportunity to grow in the hospitality industry with a dynamic team.

Qualifications

• Proactive and adaptable to ensure smooth operations.
• Dependable with a focus on customer service excellence.
• Team player who collaborates well with staff and management.

Responsibilities

• Assist with opening and closing the stall.
• Manage inventory and restock supplies.
• Oversee food preparation to meet quality standards.
• Ensure cleanliness and organization throughout the day.
• Supervise and coordinate staff activities.
• Interact with customers and resolve inquiries.
• Handle cash and daily sales transactions.
• Monitor hygiene and safety standards.

Skills

Team Player

Proactive

Customer-Oriented

Dependable

Adaptable

Job description

Job description (Assistant F&B manager)

Responsibilities

1. Operational Support

• Assisting with opening and closing the stall, ensuring readiness for operations.
• Helping manage inventory, restocking supplies, and placing orders when needed.
• Overseeing food preparation or product arrangement to meet quality standards.
• Ensuring the stall remains clean and organized throughout the day.

2. Staff Assistance

• Supporting the Stall Manager in supervising and coordinating staff activities.
• Acting as the point of contact for team members in the manager’s absence.
• Training new staff in operational procedures and customer service.

3. Customer Service

• Interacting with customers, addressing inquiries, and resolving minor complaints.
• Ensuring customer satisfaction by maintaining service quality and efficiency.
• Promoting new products or specials to customers.

4. Financial Assistance

• Assisting in handling cash, digital payments, and daily sales transactions.
• Supporting the preparation of sales reports or financial documentation.
• Ensuring accurate billing and smooth payment processing.

5. Compliance and Safety

• Monitoring hygiene and safety standards to meet regulatory requirements.
• Assisting with routine checks to ensure cleanliness and food/product safety.
• Reporting any compliance or safety concerns to the Stall Manager.

6. Marketing and Promotion

• Helping implements promotional strategies and events to attract customers.
• Maintaining the visual appeal of the stall (e.g., displays, signage).
• Collecting feedback from customers to improve services or products.

7. Problem-Solving

• Addressing minor operational issues, such as equipment malfunctions or shortages.
• Managing staff or customer conflicts in the absence of the Stall Manager.
• Offering suggestions to improve workflow or efficiency.

Key Traits of a Successful Assistant Stall Manager:

• Team Player: Works collaboratively with the manager and staff.
• Proactive: Takes initiative to address issues before they elevate.
• Customer-Oriented: Focused on delivering excellent service.
• Dependable: Reliable and capable of handling responsibilities in the manager’s absence.
• Adaptable: Able to respond effectively to changing situations