Assistant Director of Banquet Operations/Banquet Operations Manager - Holiday Inn Singapore Orc[...]

InterContinental Hotels Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned hotel brand in Singapore seeks an Assistant Director of Banquet Operations to oversee banquet services, coordinate event logistics, and lead the service team to ensure guest satisfaction. The ideal candidate will have a minimum of 3 years in banquet operations, with at least 2 years in a supervisory role. The role offers a competitive salary, duty meals, and other benefits. Join a global hospitality leader that values passion and individuality.

Benefits

Duty meals

Birthday Leave on your birthday month

Monthly LOVE Hour

Insurance Coverage

25-50% F&B Discount at restaurants

Special Employee Rate at all IHG Hotels worldwide

Room to Grow opportunities

Qualifications

• 3 years experience in banquet services operations, with at least 2 years at supervisory level.
• Able to read, write and communicate in English.
• Good communication, team management and problem-solving skills.

Responsibilities

• Communicate with Banquet Sales team and resolve event requirements.
• Coordinate the daily operations of the Banquet Services Department.
• Plan and prepare logistics for events according to the Banquet Event Order.
• Ensure banquet services team is professional and meets hotel standards.
• Supervise functions, especially VIP functions.

Skills

English communication

Team management

Problem-solving skills

Job description

Assistant Director of Banquet Operations/Banquet Operations Manager - Holiday Inn Singapore Orchard City Centre

Hotel: Singapore Orchard City Centre (SINPV), 11 Cavenagh Road, 229616

At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.

At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

Holiday Inn Singapore Orchard City Centre is looking for an Assistant Director of Banquet Operations/Banquet Operations Manager who will be responsible to plan and prepare for events logistics and work flow. Coordinate with other departments to ensure seamless operations at the event. Supervise and lead Banquet service team to deliver guest request and smooth operations.

DUTIES AND RESPONSIBILITIES

• Communicate with Banquet Sales team and Banquet Kitchen and event requirements and problems
• Co‑ordinate the day to day operations of the Banquet Services Department
• Plan and prepare logistics and work flow for event according the requirements on Banquet Event Order
• Coordinate with Housekeeping and Engineering on cleaning and engineering needs for events
• Oversee all service and set ups
• Ensure that Banquet Services team is performing their required duties to hotel's standards and properly groomed
• Ensure banquet store is clean and neat
• Supervise functions, especially VIP functions
• Draw up duty roster for the Banquet Services team
• Attend to guests' requests and answer guests' enquires
• Assist guests at tea session with snacks and preparation of refreshments
• Assemble and arrange tables, chairs and other set ups, such as projectors, flip cards according to instructions on Banquet Event Order
• Set tables for the event
• Re‑set and/or clear table, chairs and other logistics during breaks or end of event
• Prepare staging and AV settings according to guests' requirements
• Inspect final set up and quality of food before events

What We Need From You

3 years experience in banquet services operations, with at least 2 year at supervisory level.

Required Skills:

• Able to read, write and communicate in English
• Good communication, team management and problem‑solving skills

What We Offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• Duty meals
• Birthday Leave on your birthday month
• Monthly LOVE Hour
• Insurance Coverage
• 25‑50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6,000+ hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have Room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.