Assistant Cleaning Operations Manager

TZL INTEGRATED SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A facility management service provider in Singapore seeks an Assistant Cleaning Operations Manager to oversee daily operations, planning, and staff performance. The role involves working closely with clients to fulfill their requests, managing operational schedules, and requires familiarity with Microsoft Office applications. Ideal candidates should possess GCE 'O' Level and a proactive attitude, with fresh graduates encouraged to apply.

Qualifications

• Min qualification GCE ‘O’ Level and above.
• Fresh graduates are welcome to apply.
• Relevant planning / scheduling experience is an advantage.
• Good team player with good communication skills.
• Able to work on weekends and PH.

Responsibilities

• Report to the Senior Operations Manager / Operations Manager.
• Plan and schedule manpower for daily operations.
• Follow up on customer requests and feedback.
• Work closely with the sales manager to provide accurate schedules.
• Send reminder texts/calls to customers daily.
• Resolve daily situations as required.
• Responsible for staff performance and discipline.
• Tabulate worker OT and submit to HR monthly.
• Compile monthly reports for clients.
• Prepare new staff onboarding and offboarding.
• Monitor training and development needs.

Skills

Understanding planning, scheduling systems

Microsoft Office

Microsoft Excel

Process Improvement

Housekeeping

Work Well Under Pressure

Inventory

Good Communication Skills

Driving LicenseClass 3 Driving License

Team Player

Customer Service

Service Delivery

Education

GCE ‘O’ Level and above

Tools

Microsoft Office applications

Job description

Roles & Responsibilities

Job Title

Assistant Cleaning Operations Manager

Occupation

ASSISTANT CLEANING OPERATIONS MANAGER

Job Description & Requirements

• Reporting to the Senior Operations Manager / Operations Manager
• Planning and scheduling manpower for day-to-day operations
• Follow up and keep an update to customer request and feedbacks
• Work closely with the sales manager and providing accurate schedule to them
• Send out reminder text / call to customer daily
• Resolving daily situation if any
• Responsible for staff performance & discipline
• Tabulate worker OT and submit to HR monthly
• Prepare and compile monthly reports to relevant client
• Prepare new staff on-boarding and off-boarding
• Monitor training and development needs
• Other related duties as assigned

Qualifications

• Min qualification GCE ‘O’ Level and above
• Fresh graduates are welcome to apply
• Relevant of planning / scheduling experience in related industry will be an advantage
• A good team player and good communication skills
• Able to work on weekend & PH

Core Skills

• Understanding planning, scheduling systems
• Knowledge of Microsoft Office applications, such as Excel
• Have a Class 3 driving license is a plus
• Independent, self-driven and proactive attitude

6 work days, Off day on weekday : 9.00am – 6.00pm (Daily)

Required Skills

• Able To Multitask
• Microsoft Office
• Microsoft Excel
• Process Improvement
• Housekeeping
• Work Well Under Pressure
• Inventory
• Approachable
• Demand Generation
• Good Communication Skills
• Driving LicenseClass 3 Driving License
• Team Player
• Customer Service
• Service Delivery