Assistant Application Engineer @ Kallang [Engineering Studied | Up to $3000] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading engineering consultancy in Singapore is seeking an Assistant Application Engineer to provide expert support in product testing and customer inquiries. The role involves problem diagnosis and ensuring customer satisfaction through effective communication. Ideal candidates have a diploma in engineering, possess strong analytical skills, and are familiar with various programming and communication protocols. This position offers a salary of up to $3000 with attractive monthly incentives.

Benefits

Attractive monthly performance incentives

Qualifications

• Minimum Diploma Holder in an engineering discipline.
• Analytical skill to break down information into parts.
• Familiar with Logic control and Microsoft Excel.

Responsibilities

• Provide product information and troubleshoot for customers.
• Analyze and solve customer issues via phone/email and onsite.
• Conduct product application testing and prepare manuals.

Skills

Analytical skills

Familiar with Logic control

Microsoft Excel skills

Communication protocol knowledge

Education

Minimum Diploma Holder in Engineering

Tools

HMI programming

Database Language (SQL/MySQL)

C#/Java/Python

Job description

Assistant Application Engineer

• Location: Kallang
• Working Day: 5 Days (Mon - Fri) Overtime is required.
• Working Hour: 8.15am - 5.30pm
• Salary : Up to $3000 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python

WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte Ltd EA No: 14C7279