Assistant Admin Executive – Front Desk Child Protection Specialist Centre

Fei Yue Family Service Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community service organization in Singapore is seeking a Child Protection Specialist to ensure the efficient operation of the centre. Candidates should possess a Diploma or 'A' Levels and have at least two years of related administrative experience. The role includes providing exceptional customer service, managing data compliance, and supporting various programmes and services. Proficiency in Microsoft Office 365 and strong problem-solving skills are essential. Join us to empower families and children in need.

Qualifications

• At least 2 years of related administrative experience.
• Pleasant disposition and able to work with others.
• Independent in managing and executing work tasks.

Responsibilities

• Ensure efficient and smooth day-to-day function of the centre.
• Provide exceptional customer service through attending to phone calls and walk-ins.
• Promote compliance to ethical and responsible data use principles.

Skills

Service-oriented

Outstanding communication (verbal and written)

Problem solving skills

Proficient in Microsoft applications (Office 365)

Education

'A' Levels/ Diploma

Job description

About Child Protection Specialist Centre (CPSC)

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

Responsibilities

• Ensure efficient and smooth day-to-day function of the centre
• Provide exceptional customer service through attending to phone calls, walk-ins and handling of general enquiries.
• Promote compliance to ethical and responsible data use principles by ensure necessary data is collected, updated, and maintained in the systems
• Ensure necessary data is collected, updated and well-maintained in the systems
• Providing administrative and clerical activities for the centre
• Provide administrative and logistical support for Programmes and Services
• Execute the organisational workplace safety and emergency response exercises and procedures
• Adhere to the organisation’s financial management and procurement processes
• Maintaining strong relationships with partners, vendors and contractors

Requirements

• ‘A’ Levels/ Diploma holder
• At least 2 years of related administrative experience
• Service-oriented
• Outstanding communication (verbal and written) and interpersonal abilities
• Pleasant disposition and able to work with others
• Proficient in the use of Microsoft applications (Office 365) and IT systems
• Possesses problem solving skills
• Independent in managing and executing work tasks
• Positive professional attitude, has initiative and is innovative
• Organized and resourceful

Work location: Lengkok Bahru

If you are interested to join us, please apply via Fei YueCareer Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.