Quality Controller - Multilingual Safety Content Contributor

Welocalize; Remote; SGD 60,000 - 80,000; Part time

Job summary

A leading data services company in Singapore is looking for a Quality Controller for Multilingual Safety Content. The role involves reviewing content for accuracy, clarity, and cultural appropriateness, specifically in Malay. Candidates should have native or professional fluency in English and Malay, along with strong cultural judgment and attention to detail. This freelance position offers flexible hours and requires reliable commitment to project guidelines. Applicants should be comfortable working with sensitive material.

Qualifications

• Native or professional fluency in English and Malay (Singapore).
• Prior experience in quality control, content review, or data annotation QA.
• Strong understanding of safety-related content relevant to Singapore.

Responsibilities

• Review content for accuracy, clarity, and compliance with project guidelines.
• Validate cultural appropriateness and contextual accuracy of content.
• Ensure adherence to safety policies and project instructions.
• Review translations for linguistic accuracy and cultural relevance.
• Provide actionable feedback to contributors.
• Identify recurring issues or trends for continuous improvement.

Skills

Strong Cultural Judgment

Attention to Detail

Analytical & Critical Thinking

Language Expertise

Tool Proficiency

Tools

Google Drive

Google Sheets

Job description

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

Role Overview

TheprimarygoaloftheQualityController(QC) - MultilingualSafetyContentMalay (Singapore)istoreview,validate,andensurethequality,accuracy,andculturalappropriatenessofsafety-relatedcontentproducedbycontributors.

Thisrolefocusesonenforcingprojectguidelinesandensuringthatalldeliverablesmeettherequiredlinguistic,cultural,andsafety standardsforthetargetmarket.

Project Details:

ProjectDuration:ImmediateuntilJanuary23(possibleextensionuntilJanuary27)

WorkType:Freelance–Remote(APACtimezonesonly)

WorkHours:

Minimum:20hoursperweek

Maximum:40hoursperweek

WorkSchedule:

Minimumof4hoursperday,MondaytoFriday,OR

2hoursMondaytoFriday+10hoursovertheweekend

Attendance:Reliable,consistentdaily/weeklycommitmentismandatory

HourlyRate: 32USD

StrongfamiliaritywithSingaporeanMalayculturalnormsandsafetyissuesismandatory.

Key Responsibilities

• ContentQualityReview: Reviewtextprompts,sourcedimages,andsafetyexplanationscreatedbycontributorstoensureaccuracy,clarity,andcompliancewithprojectguidelines.
• Cultural&LinguisticValidation: Validatethatcontentisculturallyappropriate,contextuallyaccurate,andalignedwithreal-worldsafetyconcernsspecifictothetargetmarket.
• GuidelineEnforcement: Ensurestrictadherencetosafetypolicies,annotationstandards,andprojectinstructions.Flagandcorrectdeviationswhenidentified.
• Translation&AdaptationReview: Reviewtranslationsandadaptations(English↔Malay)toensurelinguisticaccuracy,toneconsistency,andculturalrelevance.
• Feedback&Corrections: Provideclear,actionablefeedbacktocontributorstoimprovecontentqualityandconsistencyacrosssubmissions.
• QualityAssuranceReporting: Identifyrecurringissuesorqualitytrendsandescalatethemasneededtosupportcontinuousimprovement.

Desired Skills & Attributes

• StrongCulturalJudgment: Abilitytoassessnuancedsafety-relatedscenarioswithinaspecificculturalandregionalcontext.
• AttentiontoDetail: Highaccuracywhenreviewingcontent,withtheabilitytospotsubtlelinguistic,contextual,orguideline-relatedissues.
• Analytical&CriticalThinking: Capabilitytoevaluatewhethercontenttrulymeetssafetycriteriaratherthansuperficiallycomplyingwithinstructions.
• LanguageExpertise: ExcellentcommandofEnglishandthetargetlanguage,withstrongeditingandreviewcapabilities.
• ToolProficiency: ComfortableworkingwithGoogleDriveandGoogleSheetsforreview,tracking,andcollaboration.
• Experience(Required): Priorexperienceinqualitycontrol,contentreview,dataannotationQA,localizationQA,orsafety-relatedreviewwork.

Required Fluency and Cultural Familiarity

• LanguageFluency: Nativeorprofessional(C1/C2)proficiencyinEnglishandMalay (Singapore)
• CulturalFamiliarity:Strong,demonstrableunderstandingofculturalnuances,socialnorms,andreal-worldsafetyconsiderationsrelevanttoSingapore,dependingonthelanguagerole.

Disclaimer: This role involves working with explicit and sensitive content. Applicants should be comfortable working with adult material in a professional capacity. Please apply only if you fully understand and are prepared for the nature of this role.