Applications Specialist - MRI

GE Healthcare; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global medical technology innovator in Singapore is looking for a skilled professional to deliver MRI application training and provide ongoing support to customers. This role combines training and technical expertise, requiring a Bachelor's degree in radiography and over 3 years of experience in the MRI field. The ideal candidate will have strong communication and interpersonal skills, along with proficiency in relevant software applications.

Qualifications

• More than 3 years of MR technical/clinical industry experience.
• Demonstrated experience working on MRI systems.
• Deep understanding of MR clinical education training.

Responsibilities

• Deliver MRI application training in various settings.
• Provide ongoing support as a trusted advisor.
• Serve as a subject matter expert (MR) for the sales team.

Skills

MRI technical support

Clinical education delivery

Strong communication skills

Interpersonal skills

Education

Bachelor's degree in radiography or radiologic technology

Tools

Windows Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Job Description Summary

Customer facing staff responsible for MR application training to the end users. Drive continuous education initiative. Introduce and encourage end users to apply the new MR clinical applications to daily practice to improve the image quality and outcomes. Support the GE MRI business for product and sales initiatives.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Deliver MRI application training in the clinical, classroom, and remote settings.

• Provide ongoing applications support as the customer’s trusted advisor throughout the equipment lifecycle to achieve customer’s desired outcomes.

• Primary focus will be to provide support to MRI customers in Singapore and SEA6 (Malaysia, Cambodia, Myanmar, Laos, Brunei), also periodically support other countries within ASEAN.

• Serve as a subject matter expert (MR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.

• Support product demonstrations, site visits and marketing activities.

• Introduce new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (MR) and ongoing training needs.

• Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.

• Act as focal point for MR modality team, identify and solve customer issues, assist in escalations, problem determination, specialty training requests and communicate potential leads to relevant teams.

• Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.

• Willingness and ability to travel within SEA6 and periodically ASEAN countries.

Required Experience

• Bachelor degree in radiography or radiologic technology with more than 3 years of MR technical/clinical industry experience

• Demonstrated experience working on MRI systems

• Deep understanding of MR clinical education training and associated process implementation.

• Demonstrated experience delivering complex information and modifying messaging based on audience.

• Proficient use of software applications such as, Windows Outlook, Word, PowerPoint, Excel.

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, and execute education programs.

• Excellent Interpersonal skills and working as part of a dynamic team environment.

• Demonstrated experience working on GE Healthcare MRI systems.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No