Application Support Engineer - On-site Troubleshooting & Training

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technical support firm in Singapore is seeking an Application Support Engineer to provide technical troubleshooting and application testing for customers. The ideal candidate will have a diploma in engineering, strong analytical skills, and familiarity with control protocols. Responsibilities include responding to technical inquiries, conducting training, and on-site support for product installation and troubleshooting. Competitive salary up to $3000 with performance incentives available.

Benefits

Attractive monthly incentives

Qualifications

• Diploma required in Computer or Electrical Engineering.
• Ability to analyze and troubleshoot issues.
• Familiarity with various control systems and programming.

Responsibilities

• Conduct product application testing and troubleshooting.
• Provide support through phone and onsite visits.
• Create and update training manuals for customers.

Skills

Analytical skill

Microsoft Excel skills

Logic control familiarity

Communication protocol familiarity

HMI programming familiarity

Education

Minimum Diploma in engineering discipline

Tools

C#/Java/Python knowledge

Database Language knowledge

Job description

A technical support firm in Singapore is seeking an Application Support Engineer to provide technical troubleshooting and application testing for customers. The ideal candidate will have a diploma in engineering, strong analytical skills, and familiarity with control protocols. Responsibilities include responding to technical inquiries, conducting training, and on-site support for product installation and troubleshooting. Competitive salary up to $3000 with performance incentives available.