Application Support Engineer

EPS Consultants; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Une entreprise de conseil en informatique recherche un professionnel IT expérimenté pour assurer le support et la maintenance des systèmes d'application. Le candidat idéal aura au moins 3 ans d'expérience avec des technologies variées telles que SQL, ASP.NET, et des outils de gestion de configuration. Ce poste exige une collaboration avec des équipes internes et externes pour résoudre les problèmes et maintenir la continuité des services.

Qualifications

• Minimum 3 ans d'expérience en systèmes d'application IT.
• Expérience avec des interfaces de fichiers et des jobs batch.
• Compétences en écriture de requêtes SQL pour des transactions à fort volume.

Responsibilities

• Assurer le bon fonctionnement des systèmes d'application.
• Supporter les nouveaux systèmes d'application lors de leur mise en service.
• Effectuer des vérifications de routine et résoudre les problèmes.

Skills

SQL

ASP.NET

C#

Python

Java

JavaScript

HTML5

CSS

JQuery

XML

Tools

Configuration management tools

Cloud platforms (AWS, Microsoft Azure)

Job description

Job Responsibilities

1. The Candidate will be responsible for ensuring all application systems remain in good working order.
2. The Candidate is expected to support new application systems when they become operational.
3. The Candidate should perform routine checks diligently and escalate anomalies to the Project Manager. They should also show initiative in troubleshooting alongside system engineers, DBAs, and outsourced vendors.
4. The Candidate must follow through on issues to resolution and complete necessary documentation.
5. The Candidate will interface with helpdesk agents, end-users, support teams, and external vendors during application support and problem resolution.

Minimum Qualifications

• At least three (3) years of experience in IT application systems, including support and exposure to the SDLC. Experience in Singapore is preferred.
• At least three (3) years of experience with file interfaces and batch jobs, assessing downstream impacts and data flow.
• Hands-on experience in writing SQL queries for high-volume transactions.
• Experience in configuration management tools to maintain software, hardware, and system settings.
• Maintenance support experience in:

1. ASP.NET, C#, Python, Java, JavaScript, Bootstrap, HTML5, CSS, JQuery, XML, and Bootstrap.
2. Integration using RESTful web services.
3. Frameworks including .NET, Entity Framework, MVC (preferably with .NET Framework 4.7.2+).
4. Batch scripting (.bat and .vbs).

Additional Knowledge

• Conceptual knowledge of cloud hosting and proficiency with major platforms such as AWS and Microsoft Azure.

Interested candidates may apply directly to [e-mail] with your updated CV, current, and expected salary.