Application Support Analyst (Financial Services)

SALT TALENT SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A talent search company is seeking an Application Support Analyst for a 6-month renewable contract. The role involves supporting and fixing applications to ensure high availability, conducting system performance analysis, and managing incidents effectively. Ideal candidates will have programming experience in Java, Python, or Perl, and familiarity with cloud platforms and application support in a Linux environment.

Qualifications

• Programming experience in at least one of the following: Java, Python, Perl or shell scripting experience.
• Prior experience with technologies like Ansible, AWX, Service Now, etc.
• Experience in working with Cloud Native Platforms like Azure, AWS, or GCP.
• Experience with Application Support in a Linux environment.

Responsibilities

• Supporting batch processing and interactive user applications for high availability.
• Analyzing system performance and conducting root cause diagnostics.
• Interacting on incident bridges to inform team members.
• Identifying process improvements for change implementation.
• Ensuring that changes were fully completed and services restored.

Skills

Java

Python

Perl

Shell Scripting

Ansible

Service Now

Cutover

Kafka

Kubernetes

Cloud Native Platforms (Azure, AWS, GCP)

Linux Environment

Operations Automation

Job description

Salt is looking to hire an Application Support Analyst for a Global Financial Services client for 6 months & renewable contract role. In this role you will be providing operational support for the client’s infrastructure analysis system.

Responsibilities

• Supporting and fix both batch processing and interactive user applications to ensure the high availability of the Environment
• Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments.
• Effectively interacts on incident bridges and calls to ensure all distributed team members are constantly informed.
• Identify process improvements for change implementation and weekend checkouts; aid is incident management and root cause analysis.
• Complete ownership of ensuring that changes were fully completed, and any affected services restored.

Skills

• Programming experience in at least one of the following: Java, Python or Perl or shell scripting experience.
• Prior experience with any of these technologies: Ansible, AWX, Service Now, Cutover, Kafka, Kubernetes.
• Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
• Experience with Application Support in a Linux environment.
• Experience of Operations automation using metrics, tracing and logs combined with scripting and/or open-source tools is a bonus

CEI No: R1659595 / EA No: 07C3147