Application Engineer - Automation

SCHWEITZER ENGINEERING LABORATORIES SOUTHEAST ASIA PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading engineering firm in Singapore is seeking an experienced professional to develop expertise in power systems automation. Responsibilities include assisting customers through training and demonstrations, publishing technical guides, and contributing to innovative solutions. The ideal candidate holds a Bachelor’s degree in Electrical Engineering with at least 6 years of relevant experience. Strong communication and technical skills are essential for enhancing customer service and product application.

Qualifications

• Minimum of 6 years of experience in power systems automation required.
• Knowledge of Ethernet and serial communication networks is crucial.
• Strong communicator with excellent technical writing and training abilities.

Responsibilities

• Develop expertise in power systems automation and SEL products.
• Assist customers through visits and training courses.
• Publish application guides and technical papers.

Skills

Power systems automation

PLC/RTU programming

Communication protocols knowledge

Customer service skills

Technical training

Education

Bachelor’s degree in Electrical Engineering

Job description

About SEL

SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee‑owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide.

Mission

Our mission is simple: to make electric power safer, more reliable, and more economical.

Essential Duties and Responsibilities

• 1. Develop expertise of power systems automation, and all related SEL products.
• 2. Help customers apply SEL products through visits, demonstrations, training courses and telephone contact.
• 3. Provides solutions to a wide variety of increasingly difficult problems. Solutions are increasingly imaginative, thorough, and practical. Independently supports customers for at least two knowledge areas of their specialization field.
• 4. Contributes to product specifications, application and testing software, and literature.
• 5. Participates and presents at SEL marketing and sales activities, industry technical meetings, and conferences.
• 6. Teaches SEL University courses within the power systems automation area.
• 7. Publishes multiple application guides, notes, template guides, software tools, and/or technical conference papers.
• 8. Provides assistance on products and applications to engineers, associates, and interns.
• 9. Regular contributions through customer feedback process, FAQ entries, IMI teams, and improving SELU training material. Identifies WCM initiatives and leads efforts to improve.
• 10. Follow and apply SEL Values, Principles of Operations, and World‑Class Manufacturing principles.
• 11. Understand. Create. Simplify.
• 12. Other duties as assigned.

Required Qualifications

• Bachelor’s degree in Electrical Engineering (or equivalent engineering degree)
• Typically 6+ years of experience in power systems automation, and industry practices
• Knowledge on PLC/RTU programming (ladder logic, continuous function charts, structured text)
• Knowledge on communication protocols used on industrial and power systems (Modbus, DNP3, IEC61850, OPC UA, etc)
• Knowledge on Ethernet and serial communication networks
• Ability to write and speak English coherently
• Excellent technical training, speaking, writing, and customer service skills
• Strong communicator. Actively identifies and pursues ways to improve customer experience.
• Experiments to find new solutions and encourages others to do the same.
• Ability to gain the confidence and trust of others easily. Inspires, motivates, and encourages others.
• Ability to successfully carry out tasks, planning, instruction, and leadership
• Models high standards of honesty and integrity
• Ability to learn new skills and assume new responsibilities
• Capable of selecting, applying and teaching principles, theories, and concepts in specialization field.
• Background check results satisfactory to SEL