Application Engineer

QUESS SELECTION & SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech services firm located in Singapore is seeking a skilled technical support professional. This role includes improving operational processes and ensuring system reliability through automation and scripting. The ideal candidate should hold a Bachelor's degree in Computer Science or a related field and have at least 3 years of experience in UNIX and scripting languages like Python and Powershell. This position presents an opportunity to bridge the gap between development and operations, enhancing workflow efficiency.

Qualifications

• At least a Bachelor's degree in Computer Science, IT, or equivalent.
• Minimum 3 years of experience with UNIX environments.
• Minimum 3 years of experience in scripting languages like Python and Powershell.

Responsibilities

• Provide primary operational technical support and assist functional teams.
• Improve complex operations and reliability of systems.
• Manage technical issues, escalations, and ensure good delivery level.

Skills

Operational technical support

Scripting languages (Python, Powershell)

UNIX environments

CI/CD pipelines

Knowledge sharing

Education

Bachelor’s degree in Computer Science, IT, or related

Tools

Ansible

Gitlab

Azure DevOps

Docker

Kubernetes

Control-M

Job description

Main responsibilities

You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Qualifications and Profile

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Technical

• Preferred
• Minimum 3 years of experience with UNIX environments
• Minimum 3 years of experience in scripting languages such as Python, Powershell
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
• Experience with task schedulers such as Control-M
• Good understanding of IT ecosystems and application architectures
• Knowledge about

Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean
• Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus