APAC Service Engineer - Repairs, Support & Logistics

I.SAFE MOBILE SINGAPORE PTE. LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading service provider in Singapore is looking for a candidate to provide device repair services and assist with pre- and post-sale support for customers in the APAC region. The role involves inspecting and diagnosing devices, entering data in a ticketing system, and managing logistics for the delivery and return of demo units. This position requires effective troubleshooting skills and the ability to provide technical support, ensuring a smooth service experience for customers.

Qualifications

• Ability to inspect and diagnose device repair issues.
• Experience with ticketing systems preferred.
• Capacity to prepare service quotations and reports.

Responsibilities

• Inspect, diagnose, and repair devices for customers.
• Enter and complete data in the ticketing system.
• Provide pre- and post-sale technical support to customers.

Job description

A leading service provider in Singapore is looking for a candidate to provide device repair services and assist with pre- and post-sale support for customers in the APAC region. The role involves inspecting and diagnosing devices, entering data in a ticketing system, and managing logistics for the delivery and return of demo units. This position requires effective troubleshooting skills and the ability to provide technical support, ensuring a smooth service experience for customers.