APAC Regional Customer Success Leader | Fleet Management

Executive Integrity; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading executive recruitment consultancy is looking for a Regional Customer Success Manager in Singapore to oversee a vibrant customer portfolio in the APAC region. The role demands 5+ years of leadership experience, particularly in Customer Success or related fields in enterprise software. You will drive customer adoption of a flagship platform, lead a strong Customer Success team, and engage stakeholders across levels. The company offers a competitive salary, hybrid work environment, childcare vouchers, and opportunities for professional growth.

Benefits

Competitive salary package

Performance bonus

Childcare vouchers

Private healthcare

World-class training

Qualifications

• 5+ years of proven leadership in Customer Success, Professional Services, or Support.
• Experience with enterprise software and service operations management.
• Strong communication and stakeholder engagement.

Responsibilities

• Own an APAC customer portfolio and drive platform adoption.
• Lead Quarterly Business Reviews and roadmap sessions.
• Develop a strong Customer Success team for world-class support.
• Advocate for customer needs and collaborate for growth.
• Manage customer health through data-driven initiatives.

Skills

Leadership in Customer Success

Stakeholder engagement skills

Strong communication

Data analysis

Education

5+ years in Customer Success or related fields

Job description

A leading executive recruitment consultancy is looking for a Regional Customer Success Manager in Singapore to oversee a vibrant customer portfolio in the APAC region. The role demands 5+ years of leadership experience, particularly in Customer Success or related fields in enterprise software. You will drive customer adoption of a flagship platform, lead a strong Customer Success team, and engage stakeholders across levels. The company offers a competitive salary, hybrid work environment, childcare vouchers, and opportunities for professional growth.