Airport Passenger Services Pro — Premium Lounge

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading service provider at Changi Airport is seeking passionate individuals as Passenger Service Officers. This role involves delivering exceptional customer service from check-in to departure, handling special requests, and ensuring a seamless airport experience. The position offers a salary of up to $3,300 per month, along with a $5,000 joining bonus and opportunities for career growth in the aviation industry. Training is provided, with a rotating six-day work week.

Benefits

Up to $3,300 monthly salary

$5,000 joining bonus

Career growth opportunities

Training provided

AWS and variable bonuses

Qualifications

• Experience in customer service roles, preferably in hospitality or airport environment.
• Ability to manage special requests and service recovery effectively.
• Strong communication skills, especially in English.

Responsibilities

• Deliver exceptional service to passengers throughout the airport experience.
• Handle guest orders, manage service requests, and assist passengers efficiently.
• Complete all necessary reporting and assist with inventory tasks.

Skills

Customer service

Communication

Attention to detail

Job description

A leading service provider at Changi Airport is seeking passionate individuals as Passenger Service Officers. This role involves delivering exceptional customer service from check-in to departure, handling special requests, and ensuring a seamless airport experience. The position offers a salary of up to $3,300 per month, along with a $5,000 joining bonus and opportunities for career growth in the aviation industry. Training is provided, with a rotating six-day work week.