Airfreight Operations Assistant Manager (Up to $4500 / 5 days / Redhill)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced Airfreight Operations Assistant Manager to supervise daily air import and export activities. Responsibilities include ensuring compliance, monitoring team workloads, and preparing operational reports. The role requires 3 to 5 years of airfreight experience, strong leadership skills, and relevant certifications. Competitive salary offered, with a focus on continuous development and efficiency improvements.

Qualifications

• 3 to 5 years of airfreight operations experience, 1–2 years in a supervisory role.
• IATA Dangerous Goods Regulations (DGR) certification required.
• Strong leadership and interpersonal skills essential.

Responsibilities

• Supervise air import and export activities for timely processing.
• Liaise with airlines and customs brokers for cargo movement.
• Prepare operational reports and track performance metrics.

Skills

Air cargo procedures

Leadership

Communication skills

Problem-solving

Attention to detail

Logistics systems

Multitasking

Education

Diploma or Degree in Logistics/Supply Chain Management

Tools

Microsoft Office

Tradenet

CCN (CUBEforall)

Job description

Overview

Job Title: Airfreight Operations Assistant Manager (ID3517)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $4000 - $4500

Responsibilities

• Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
• Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a small team of air operations executives to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• 3 to 5 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
• Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
• Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
• Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
• IATA Dangerous Goods Regulations (DGR) certification.
• Air Cargo Security training or equivalent.
• Strong leadership, communication, and interpersonal skills.
• Effective problem-solving abilities and attention to detail.
• Ability to multitask and adapt quickly in a fast-paced, dynamic work environment.