Air Freight Operations Executive — On-Time Shipments

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Singapore is seeking an Operations Executive / Customer Service Executive specializing in air freight. The position involves managing air freight shipments, ensuring on-time delivery, and providing exceptional customer service. Candidates should have 1-2 years of logistics or customer service experience and proficiency in Microsoft Office. This permanent role offers a salary package of up to $2800 plus a variable bonus, and is based at Changi Airfreight Centre.

Qualifications

• Minimum 1-2 years of experience in logistics, air freight operations, or customer service.
• Prior knowledge of air freight documentation is a plus.
• Candidates without relevant experience are welcome to apply.

Responsibilities

• Oversee and manage the complete life cycle of air freight shipments.
• Coordinate with airlines, freight forwarders, and ground handling teams.
• Provide proactive customer service, addressing client inquiries.
• Ensure accuracy of shipment records and documentation.
• Collaborate with internal teams to streamline processes.
• Support projects and ad-hoc tasks assigned by the Manager.

Skills

Logistics operations

Customer service skills

Proficiency in Microsoft Office

Job description

A logistics service provider in Singapore is seeking an Operations Executive / Customer Service Executive specializing in air freight. The position involves managing air freight shipments, ensuring on-time delivery, and providing exceptional customer service. Candidates should have 1-2 years of logistics or customer service experience and proficiency in Microsoft Office. This permanent role offers a salary package of up to $2800 plus a variable bonus, and is based at Changi Airfreight Centre.