Air Freight Export Specialist: Customer Service & Compliance

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service Interaction specialist to provide excellent service directly to customers. This role requires a minimum diploma and knowledge of computer applications. Responsibilities include ensuring timely flight details, monitoring shipments, and liaising with stakeholders. Ideal for someone who thrives in a fast-paced environment and can multitask effectively.

Qualifications

• Proven ability to provide outstanding friendly and reliable service.
• Experience in handling export documents and permits.
• Ability to communicate effectively among departments.

Responsibilities

• Direct contact with customers for service delivery.
• Ensure timely provision of flight details to customers.
• Monitor shipment status and inform customers of irregularities.
• Liaise with stakeholders for shipment handling.

Skills

Customer service skills

Computer knowledge (Excel, Word, PowerPoint)

Education

Minimum Diploma

Job description

A recruitment agency in Singapore is looking for a Customer Service Interaction specialist to provide excellent service directly to customers. This role requires a minimum diploma and knowledge of computer applications. Responsibilities include ensuring timely flight details, monitoring shipments, and liaising with stakeholders. Ideal for someone who thrives in a fast-paced environment and can multitask effectively.