AIML Annotation Team Lead - Mentor & Elevate 30 Analysts

-; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

An established technology company is seeking an AIML Annotation Team Lead in Singapore to lead a team of 25-30 Annotation Analysts. In this role, you will promote team development, mentor team members, and ensure high standards of performance and quality. You will drive operational improvements and collaborate across various teams. The ideal candidate has at least 2 years of experience in people management in a dynamic environment, strong problem-solving skills, and the ability to thrive in ambiguity.

Qualifications

• Minimum 2 years in people management in a contact center.
• Experience leading teams of 25-30 employees.
• Solution-oriented with strong interpersonal and communication skills.

Responsibilities

• Provide daily leadership for a team of Annotation Analysts.
• Mentor team members to support their career growth.
• Oversee performance management and ensure operational metrics are met.

Skills

People management

Coaching and mentoring

Problem solving

Interpersonal skills

Tools

Contact center management tools

Job description

An established technology company is seeking an AIML Annotation Team Lead in Singapore to lead a team of 25-30 Annotation Analysts. In this role, you will promote team development, mentor team members, and ensure high standards of performance and quality. You will drive operational improvements and collaborate across various teams. The ideal candidate has at least 2 years of experience in people management in a dynamic environment, strong problem-solving skills, and the ability to thrive in ambiguity.