After-sales Operation and Maintenance Engineer

RELINK TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology company in Singapore is seeking a product support specialist responsible for delivering company products and providing top-notch after-sales service. The ideal candidate should hold a bachelor's degree and have relevant experience, proficient in MySQL, Java, and C++. Strong learning capabilities and a sense of teamwork are essential for success in this role.

Qualifications

• Hold a bachelor's degree and possess 1 year of relevant work experience.
• Proficient in MySQL database and related skills such as Java and C++.
• Possess strong learning capabilities and sense of team collaboration.

Responsibilities

• Responsible for implementation and delivery of the company's products.
• Provide customers with fast and high-quality after-sales service.
• Maintain good customer relationships and explore new customer needs.

Skills

Customer service

Java

C++

Database management

Education

Bachelor's degree

Job description

Job Description:

1. Responsible for the implementation and delivery of the company's products, providing customers with fast and high-quality after-sales service and support.

2. Respond promptly to customer inquiries regarding product usage and assist them in resolving related operational issues.

3. Daily work includes product operation guidance, troubleshooting solutions, business consultation, upgrade services, and testing services.

4. Maintain good customer relationships, explore new customer needs, and promote repeat sales.

Job requirements:

1. Hold a bachelor's degree and possess 1 year of relevant work experience.

2. Proficient in Mysal database, with a certain level of mastery in related skills such as Java and C++.

3. Possess strong learning capabilities, a sense of team collaboration, excellent service awareness, and a strong sense of responsibility.