Administrative Assistant (Underwriting Commercial Lines)

Tokio Marine General Insurance; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading general insurance provider in Singapore is seeking candidates for roles involving customer service, policy management, and administrative duties. The ideal candidate should hold a diploma, have customer service experience, and be detail-oriented. An attractive remuneration and bonus package will be offered. Candidates must be willing to learn and may need to take the Certificate in General Insurance exam.

Benefits

Attractive remuneration and bonus package

Qualifications

• Minimum 1 year of working experience preferred.
• Willingness to learn and meticulous.
• Prepare to take up Certificate In General Insurance (CGI) exam if required.

Responsibilities

• Provide customer service to clients regarding their policies.
• Process and issue policies and endorsements.
• Ensure accuracy of renewal notices and claims statistics.

Skills

Customer service skills

Interpersonal skills

Detail-oriented

Communication skills

Education

Diploma in related discipline

Job description

Responsibilities

• Provide customer service to clients on the general enquiries pertaining to clients’ policies;
• Create and modify client/agent codes and updating of clients’ information in the system;
• Process and issue policies /endorsements;
• Check all policies and endorsements processed;
• Prepare cover letters to attach to policies for dispatch to clients;
• Prepare draft policy clauses and endorsements;
• Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review;
• Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance;
• Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy;
• Ensure policy jacket’s accuracy and sufficient stocks are in place;
• Other duties and assignments that may be instructed by the superior from time to time.

Requirements

• Diploma holders or related discipline;
• Preferably with minimum 1 year working experience;
• Prepare to take up Certificate In General Insurance (CGI) exam if required;
• Willingness to learn and meticulous;
• Possess good interpersonal and communications skills;
• An attractive remuneration and bonus package will be offered to the successful candidate.